Stephanie Oddo
Macomb,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
President's Club Mortgage Banker
Rocket Mortgage, Inc
10.2015 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Evaluated client financial positions and identified most appropriate banking products.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Developed and maintained relationships with customers, lenders and other third parties.
Director of Mortgage Banking
Rocket Mortgage, INC
01.2022 - 07.2022
- Supported daily operations and processes to meet sales and service goals.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Led and motivated team of twenty-five bankers to hit monthly sales goal and managing over 1,000 clients in the pipeline.
- Promoted six bankers to higher positions.
Education
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI06.2023
Skills
- Goal Planning
- Customer Relationship Management
- Sales Development
- Networking and Partnership Development
- Analytical and Critical Thinking
- Communication
- Teamwork
- Time Management
Timeline
Director of Mortgage Banking
Rocket Mortgage, INC
01.2022 - 07.2022
President's Club Mortgage Banker
Rocket Mortgage, Inc
10.2015 - Current
Bachelor of Science - Psychology
Central Michigan University
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