Brandon Boulton
Northridge,CA
Summary
Multi-talented Sales Consultant and US Navy Veteran adept at handling any store department. Talent for inventory management and documentation. Ambitious in advancing personal expertise and providing accurate, timely reports and documentation.
Overview
24
24
years of professional experience
Work History
Senior Sales Consultant
Best Buy
Thousand Oaks, CA
01.2022 - Current
- Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones through email, by phone, and in person, generating $1.8M in individual sales and $2M in total contribution sales for fiscal year 2024.
- Assisted customers and clients with their product, supporting their purchases of home theater with equipment troubleshooting and set up for TV's, receiver systems, speakers and subwoofers, soundbars, wired and networked audio solutions.
- Fostered client and community partnerships to facilitate business development, coordinate meetings, and keep in contact with clients with great follow up via email, phone calls, and text messages when applicable.
- Proactively identify and solve complex problems for premium home theater and premium kitchen appliance installations.
- Suggested solutions for customer projects that exceeded expectations and boosted business.
Home Theater Expert - Samsung
Best Buy
Thousand Oaks, CA
01.2020 - 01.2022
- Inspired sales staff to exceed metric sales by boosting morale with team-building activities, rigorous and repeated coaching on products and encouraging friendly competition, which led to the generating $1.4M in sales for fiscal year 2022 in Samsung Home Theater products.
- Identified and demonstrated the major features, functions and benefits for products that customers were interested in, as well as how to get the best performance out of their purchases, recommending settings, connection types, ease-of-use tips and tricks, and interface options.
- Suggested solutions for customer projects that exceeded expectations and provided high customer service, as well as follow up support.
Mobile Sales Expert - Verizon
Best Buy
Thousand Oaks, CA
01.2019 - 01.2020
- Greeted customers to determine wants or needs.
- Provided quality customer service
- Recommended merchandise to customers based on needs and preferences.
- Performed data transfers and accessory installations (screen protector, waterproof case, etc).
Student Worker - Veteran Affairs
The Art Institute of California - Hollywood
North Hollywood, CA
07.2015 - 09.2016
- Worked as a representative for Veteran students and the Veteran Affairs district office of our area.
- Ensured the Veteran students attending the Art Institute campus have proper access to their benefits.
- Being someone who can relate to them and how difficult their transition from being a soldier/sailor/airman to a civilian.
- Created a safe space for Veteran students to "vent" about the issues they have endured, either during their time in the service or while attending classes on campus.
Fire Controlman
US Navy
Joint Base Pearl Harbor-Hickam, HI
07.2000 - 07.2006
- Oversaw maintenance and operation of combat equipment.
- Operated weapons direction systems by identifying and reporting target positions.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Trained continuously to maintain required physical fitness for demanding work.
- Participated in rotational duty shifts in port and at sea to respond to requests for assistance after hours and on weekends or holidays.
Education
Bachelor of Science - Computer Science
Art Institute of California - Hollywood
North Hollywood09.2016
Skills
- Sales Mentoring
- Solution Recommendations and Sales
- Relationship Building
- Problem-Solving
- Positive Customer Experience
- Time Management
- Proficient in Microsoft Office 365
- Great follow up with clients
Military Experience
- US Navy Basic Training
- Basic Electronics/Weapons Maintenance and Operation Training
- Advanced Electronics/Weapons Maintenance and Operation Training (Honor Graduate)
- Variable Boarding Search and Seizure (VBSS) Team School
- Served on-board the U.S.S. Crommelin (FFG-37) on two Counter-Drug Deployments
- Participated in international training exercises with Central and South American Navy and Coast Guard services.
Timeline
Senior Sales Consultant
Best Buy
01.2022 - Current
Home Theater Expert - Samsung
Best Buy
01.2020 - 01.2022
Mobile Sales Expert - Verizon
Best Buy
01.2019 - 01.2020
Student Worker - Veteran Affairs
The Art Institute of California - Hollywood
07.2015 - 09.2016
Fire Controlman
US Navy
07.2000 - 07.2006
Bachelor of Science - Computer Science
Art Institute of California - Hollywood
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