Christopher Smith
Holland,OH
Summary
Adaptable professional with a background in sales, service, and team support. Known for effective communication, customer relationship building, and coaching others. Experienced in helping customers, resolving concerns, and contributing to a positive team environment.
Overview
8
8
years of professional experience
Work History
Sales Agent/Senior Agent
Erie Home
Sylvania, Ohio
07.2024 - Current
- Promoted to senior representative at Erie Home, where I coached team members to enhance their skills and performance.
- Delivered professional and polite support to customers for sales and service needs, ensuring a positive experience.
- Established rapport with homeowners, addressing concerns to enhance customer satisfaction.
- Provided timely assistance and support to agent inquiries across various Slack channels, facilitating effective communication.
Gas Station Attendant
Meijer
Sylvania, Ohio
05.2022 - 07.2024
- Assisted Meijer fuel center customers with fueling, payments, and product questions.
- Monitored fuel pumps and reported equipment issues to Meijer management.
- Cleaned Meijer gas station surfaces, restrooms, and fuel island areas.
- Stocked Meijer convenience items, snacks, and essential supplies.
- Checked fuel station records for pricing, inventory, and shift accuracy.
Back of House Team Member
Panera Bread
Kirkwood, MO
09.2019 - 04.2022
- Restocked prep stations and display areas with fresh food to ensure availability during service.
- Maintained sanitary kitchen equipment and surfaces to comply with cleanliness standards.
- Operated ovens, slicers, and kitchen equipment safely during service.
- Prepared soups, salads, and sandwiches according to bakery-cafe recipes for quality assurance.
Sales Agent
Warrior Custom Golf
Irvine, California
06.2018 - 08.2019
- Identified needs of customers promptly and efficiently.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted with customer requests and answered questions to improve satisfaction.
Skills
- Lead qualification
- Sales support
- Sales reporting
- Customer engagement
- Customer follow-up
- Product knowledge
- Team collaboration
- Sales mentoring
- Effective communication
- Conflict resolution
Timeline
Sales Agent/Senior Agent
Erie Home
07.2024 - Current
Gas Station Attendant
Meijer
05.2022 - 07.2024
Back of House Team Member
Panera Bread
09.2019 - 04.2022
Sales Agent
Warrior Custom Golf
06.2018 - 08.2019