Brandon Boyd
Boone,NC
Summary
Dynamic and results-oriented Information Security Specialist with a solid background in cybersecurity measures, system administration, and IT support. Proven ability to design and implement security solutions that align with organizational goals. Committed to continuous improvement through ongoing education and professional development. Versed in aligning security architecture plans and processes with security standards and business goals. Seeking to leverage expertise in a challenging environment to protect and enhance information security.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Technology Support Specialist
Appalachian State University (Electronic Student Services)
2022.08 - Current
- Architected, migrated, and deployed enterprise-class computing assets such as end-user resources, access control lists, file migration, and network-based file storage solutions
- Provided technical support to end-users by researching and responding to user tickets and troubleshooting problems, while simultaneously maintaining workstation performance
- Undertook requests from departments in University Student Affairs, accommodating end-user availability and dependencies, reviewing and collecting inventory assets
- Provided status updates and project summaries to executive-level stakeholders.
Education
Bachelor of Science in Business Administration - Computer Information Systems Cybersecurity | BA
Appalachian State University
Boone, NC05.2024
Skills
- Hyper-V Virtual Instances
- Python & R Programming
- Help Desk Support
- IDS/IPS Integration
- Access Control
- Media Server Control
- Microsoft 365 Platforms
- Firewall Management
Technical Projects
Student Affairs Electronics Inventory 02/2023 to Current
- Exerted precise management of electronics, optimizing acquisition, utilization, and mandated disposal whilst promoting sustainability, ensuring prompt device distribution.
- Systemized databases for Apple and Windows systems, incorporating IP/MAC addresses, service tags, and assignment information utilizing SCCM, Jira Assets, and NetReg2.
Affiliations
- Appalachian Information Technology Professionals
- Alpha Iota Mu CIS Honor Society
Certification
- Microsoft Excel: Microsoft 365 Apps and Office 2019, Certiport - October 2021
- PowerPoint 2016: Core Presentation Design and Delivery Skills, Certiport - May 2019
- Excel 2016: Core Data Analysis, Manipulation, and Presentation, Certiport - April 2019
- Word 2016: Core Document Creation, Coms, and Communication, Certiport - April 2019
Timeline
Information Technology Support Specialist
Appalachian State University (Electronic Student Services)
2022.08 - Current
Bachelor of Science in Business Administration - Computer Information Systems Cybersecurity | BA
Appalachian State University
- Microsoft Excel: Microsoft 365 Apps and Office 2019, Certiport - October 2021
- PowerPoint 2016: Core Presentation Design and Delivery Skills, Certiport - May 2019
- Excel 2016: Core Data Analysis, Manipulation, and Presentation, Certiport - April 2019
- Word 2016: Core Document Creation, Coms, and Communication, Certiport - April 2019
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