Brandon Brutus
Stamford,CT
Summary
Motivated professional with experience in customer service, event operations, and food and beverage service in fast-paced environments. Demonstrates strong communication, teamwork, and organizational skills while adapting efficiently to change. Committed to continuous skill development and eager to leverage hands-on abilities for long-term career growth.
Overview
3
3
years of professional experience
Work History
Guest Services Associate
Palace Theater-Stamford Center for the Arts
Stamford, CT
06.2024 - Current
- Provide professional and friendly customer service to guests attending concerts, shows, and other events.
- Assisted with ticket taking and checked guests into events to ensure smooth entry.
- Usher guests throughout the theater and help answer questions about seating, entrances, and event information.
- Work concessions and assist with food and beverage service.
- Supported bartending duties by preparing and serving drinks. responsibilities in accordance with workplace procedures.
- Handle front-desk responsibilities and communicate with guests and coworkers.
- Maintained clean, organized, and welcoming event spaces to enhance guest experience.
- Work effectively in fast-paced environments while managing multiple responsibilities.
- Collaborate with coworkers and supervisors to help events run smoothly.
- Assisted patrons with ticket purchases and event inquiries.
- Provided exceptional customer service during live performances and events.
- Managed guest seating arrangements to ensure smooth entry and exit.
- Handled cash transactions accurately at box office and concession stands to ensure efficient service.
Counselor
Roscco
Stamford, CT
02.2024 - Current
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Participated in training workshops to enhance counseling skills and knowledge.
- Communicate professionally with coworkers, supervisors, and customers.
- Adapt to different tasks and responsibilities based on the needs of the workplace.
- Follow instructions and workplace procedures while maintaining a professional attitude.
- Provide reliable support in a fast-paced work environment.
- Adapted quickly to new tasks and responsibilities in a fast-paced environment. to different tasks and responsibilities based on the needs of the workplace.
- Adapt to different tasks and responsibilities based on the needs of the workplace.
- Demonstrate dependability, teamwork, and a strong willingness to learn.
- Demonstrate dependability, teamwork, and willingness to learn.
- Assist with keeping the workplace clean, organized, and running smoothly.
- Assist with keeping the workplace clean, organized, and running smoothly.
Education
Stamford High School
Stamford, CTSkills
- Guest Services
- Customer Service
- Event Support
- Ticket Taking
- Food & Beverage Service
- Concessions
- Bartending
- Cash Handling
- Working in Fast-Paced Environments
- Dependability
- Teamwork
- Communication
- Time Management
- Problem Solving
- Adaptability
- Fast Learner
- Ability to Work Independently
- Willingness to Learn
- Professionalism
- Workplace Organization
- Following Instructions
- Cleaning & General Upkeep
- Hands-On Work
- Luggage management
- Facility maintenance
- Patience and composure
- Facility maintenance
Timeline
Guest Services Associate
Palace Theater-Stamford Center for the Arts
06.2024 - Current
Counselor
Roscco
02.2024 - Current
Stamford High School