Brandon Burrel
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Delivery Courier
Chic-Fil-A
01.2022 - Current
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
Manager
KFC
03.2020 - 01.2022
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Manager
Church's Chicken
04.2017 - 03.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
Direct Sales Representative
Spectrum
01.2016 - 04.2017
- Boosted sales performance by developing and executing targeted marketing strategies.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Increased market share with effective prospecting and lead generation tactics.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
Education
High School Diploma -
Judson High School
Converse, TX05.2016
Skills
- Staff Training and Development
- Sales Planning
- Product Management
- Strategic Planning
Timeline
Delivery Courier
Chic-Fil-A
01.2022 - Current
Manager
KFC
03.2020 - 01.2022
Manager
Church's Chicken
04.2017 - 03.2020
Direct Sales Representative
Spectrum
01.2016 - 04.2017
High School Diploma -
Judson High School
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