Detail-oriented professional with a strong background in customer service and operational support. Proven ability to enhance customer satisfaction and maintain high standards in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Associate
McAlister's Deli
Lubbock
11.2025 - 06.2026
Assisted in preparing and serving food to customers efficiently.
Maintained cleanliness and organization in dining and kitchen areas.
Collaborated with team members to ensure smooth service flow.
Stocked supplies and ingredients to meet daily operational needs.
Followed health and safety guidelines to ensure food quality.
Sales Associate/Night Crew Stocker
Lowes Home Improvment
Lubbock
01.2023 - 10.2025
Assisted customers in selecting home improvement products and building materials.
Organized merchandise displays to enhance customer engagement and product visibility.
Processed customer transactions efficiently using point-of-sale systems.
Maintained inventory accuracy through regular stock checks and replenishment efforts.
Provided product knowledge to customers, ensuring informed purchasing decisions.
Resolved customer inquiries and concerns promptly to ensure satisfaction.
Helped customers locate specific products in the store for convenience. find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Worked with fellow sales team members to achieve group targets.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Associate
Panera
Lubbock
03.2021 - 12.2022
Assisted in preparing and serving food to customers efficiently.
Maintained cleanliness and organization in dining and kitchen areas.
Operated point-of-sale system for accurate customer transactions.
Resolved customer inquiries and complaints professionally and promptly.
Stocked supplies and ingredients to meet daily operational needs.
Followed health and safety guidelines to ensure food quality.
Sandwich Artist
Subway
Lubbock
12.2018 - 02.2021
Prepared sandwiches according to customer specifications and Subway standards.
Maintained cleanliness and organization of work area and food preparation equipment.
Provided excellent customer service by greeting and assisting customers promptly.
Trained new employees on sandwich preparation techniques and safety protocols.
Ensured compliance with health and safety regulations in all food handling practices.
Handled cash transactions accurately while operating the point-of-sale system.
Completed opening, closing, and shift change tasks by following company guidelines.
Master Grill Operator
Bubba's Texas Burger Shack
Houston
04.2018 - 08.2018
Operated grills to prepare a variety of burgers and menu items.
Monitored cooking temperatures to ensure food safety and quality standards.
Maintained cleanliness and organization of grilling station and surrounding areas.
Collaborated with kitchen staff to coordinate meal preparation and service timing.
Managed inventory of grilling supplies, ensuring stock levels met operational needs.
Maintained cleanliness and organization of line workstations.
Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Tire and Lube Technician
National Tire and Battery
Houston
08.2014 - 08.2015
Changed engine oil and replaced filters according to manufacturer specifications.
Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
Inspected and rotated tires to ensure optimal performance and safety.
Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Inspected tires and checked tire pressure to ensure proper inflation levels.
Replaced worn or damaged tires with new ones according to manufacturer specifications.
Rotated tires for customers to help improve wear patterns.
Repaired punctures and patched tubes to restore tire performance.
Educated customers on tire maintenance practices to extend tire lifespan.
Operated tire mounting and balancing machines effectively during service tasks.
Performed wheel balancing to eliminate vibrations and enhance ride quality. using a computerized wheel balancer machine.
Maintained cleanliness and organization of service area and equipment.
Utilized safety equipment and followed protocols to ensure a secure work environment.
Followed safety protocols when handling hazardous materials such as oils or antifreeze.