Brandon Byrns
Wilmington,NC
Summary
Experienced Service & Installation Technician well-versed in problem solving, and customer service with a passion for quality work. Efficient in organization, multitasking and working with others. Over 10 years of retail sales experience and customer service.
Overview
11
11
years of professional experience
Work History
Aquarium Installation & Service Technician
Dynamic Tank Designs LLC
02.2020 - Current
- Sales, service, installation and monitoring of commercial and home aquarium exhibits.
- Experience with plumbing, lighting, wiring and water chemistry as well as customer service and retail sales.
- Delivery of large aquariums involving heavy lifting over 100 pounds as well as use of light machinery.
- Safely driving to and from jobs & deliveries, sometimes spending multiple hours per day on the road in company vehicles.
- Followed strict deadlines while working closely with schools, nature centers and other state/county run facilities.
- Assisted in the management of a live coral propagation facility while adhering to strict maintenance schedules.
- Warehouse organization and restocking.
- Packing and shipping of website orders.
Owner of a Small E-Commerce Business
Self-Employed
02.2019 - Current
- Responsible for handling, sourcing, testing and shipping a large variety of products.
- Handled communication with buyers all over the world, often using translators to communicate.
- Became knowledgeable in inventory management, record keeping and market analytics.
Barback
Del Fuego
04.2018 - 06.2019
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Completed physically demanding tasks throughout shifts as long as 12 hours.
Pet Store Associate
Mutts & Butts
01.2014 - 08.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Retail sales and customer service of pet supplies.
- Maintained aquarium displays according to strict schedule.
- Stocked shelves/checked inventory.
- Used cash register/handled money.
Education
No Degree - Environmental Science
University of North Carolina At Wilmington
Wilmington, NCHigh School Diploma -
Sanford H Calhoun High School
Merrick, NY06.2016
Skills
- Customer Service
- Power Tools Operation
- Repair services
- Diagnostic abilities
- Installation planning
- Specialty tools
- Teamwork and Collaboration
- Routine Maintenance
- Multitasking Abilities
- Reliability
- Self Motivation
Timeline
Aquarium Installation & Service Technician
Dynamic Tank Designs LLC
02.2020 - Current
Owner of a Small E-Commerce Business
Self-Employed
02.2019 - Current
Barback
Del Fuego
04.2018 - 06.2019
Pet Store Associate
Mutts & Butts
01.2014 - 08.2016
No Degree - Environmental Science
University of North Carolina At Wilmington
High School Diploma -
Sanford H Calhoun High School
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