Experienced collections specialist with a focus on medical debt recovery, medical billing, insurance verification, and patient communication. Proven ability to construct effective payment plans and manage claims efficiently.
Overview
8
8
years of professional experience
Work History
Authorizations Specialist/Medical Debt Collector
Intensive Healthcare Experts, LLC
Hallandale, Florida
04.2023 - Current
Conduct patient eligibility verification via the Availity portal.
Initiate insurance verification for pulmonary patients.
Execute Medicare claim adjustments using the SPOT portal.
Contact patients regarding past due medical procedure balances.
Construct payment plans to enable patients to satisfy medical debt.
Medical Biller
Gulfstream Outsourcing Specialized Billing
Palm Beach, Florida
02.2021 - 04.2023
Verified patient insurance to determine eligibility.
Communicated with insurance companies to resolve denied claims and initiated claim resubmission.
Managed the appeals process for denied claims.
Filed and updated patient information in the EClinicalWorks portal.
Medical Bill Collector
Cotiviti
South Jordan-REMOTE , Utah
07.2017 - 01.2021
Executed thorough account audits to identify discrepancies and ensure the accuracy of billing information, reducing potential errors.
Improved cash flow by monitoring aging reports, identifying aging accounts, and initiating collections efforts on time.
Mitigated the risk of litigation by strictly adhering to legal guidelines surrounding debt collection practices in the healthcare setting.
Registered Nurse at Central Arkansas Veterans Healthcare System Surgical Intensive Care UnitRegistered Nurse at Central Arkansas Veterans Healthcare System Surgical Intensive Care Unit
Certified Nursing Assistant at Mary Washington Healthcare Intensive Care UnitCertified Nursing Assistant at Mary Washington Healthcare Intensive Care Unit