Brandon Cota
San Diego,CA
Summary
Proven professional with extensive experience in customer service and POS system operations, notably at Ace Parking. Demonstrates exceptional problem-solving capabilities and fluency in Spanish, enhancing team collaboration and customer communication. Achieved notable customer satisfaction through efficient, friendly service, and creative resolution of diverse challenges. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
2
2
years of professional experience
Work History
Valet
Ace Parking
12.2023 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Built positive customer rapport for courteous, friendly and professional service.
- Entered guest vehicle information and location in computerized valet parking system.
Lot Attendant
Ace Parking
08.2023 - 12.2023
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
Cashier
Dollar Tree
07.2022 - 08.2023
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
Education
No Degree - Computer Science
Grossmont College
El Cajon, CA06-2026
High School Diploma -
Liberty Charter High School
Lemon Grove, CA06-2021
Skills
- Flexible Schedule
- Team Collaboration
- Customer service and support
- POS system operations
- Spanish Fluency
- Problem-Solving
- Stress Tolerance
- Problem-solving capabilities
- Customer Communication
Languages
English
Spanish
Timeline
Valet
Ace Parking
12.2023 - Current
Lot Attendant
Ace Parking
08.2023 - 12.2023
Cashier
Dollar Tree
07.2022 - 08.2023
No Degree - Computer Science
Grossmont College
High School Diploma -
Liberty Charter High School
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