Summary
Overview
Work History
Skills
Education
References
Timeline
Generic

Brandon Crabtree

Jacksonville,Florida

Summary

Highly motivated and versatile professional with extensive experience in management and corporate training. Demonstrated leadership in Amazon's JAX2 Fulfillment Center, specializing in large-scale training operations and employee development. Eager to leverage comprehensive experience in roles requiring operational excellence, innovative training program implementation, and team leadership.

Overview

15
15
years of professional experience

Work History

Senior Learning and Development Manager

Amazon JAX2 Fulfillment Center
03.2021 - 02.2024
  • Oversaw training and onboarding of all 5,000 active and 15,000 total employees in all directed and indirect paths
  • Directly managed onboarding, training and development of a team of over 200 ambassadors and 22 trainers
  • Implemented innovative training strategies, significantly enhancing training efficiency and employee engagement.
  • Reduced employee turnover rates through implementation of targeted retention strategies focused on professional growth opportunities.
  • Conducted thorough needs assessments for individual departments to tailor training solutions accordingly.

Process and Team Manager, Learning Team/Ambassador

Amazon JAX2 Fulfillment Center
10.2017 - 03.2021
  • Led learning team operations across day and night shifts, ensuring seamless training delivery and operational support
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed and delivered training programs for powered industrial truck operations and trailer dock and release functions, improving safety and operational efficiency
  • Trained ambassadors in all directed paths and maintained roster to help with operational needs.
  • Excelled in picking operations, achieving the 5k picking milestone 10 times, demonstrating outstanding productivity
  • Chosen to be ambassador in the pick process due to process excellence and trained all new employees in picking process.

Specialist / Program Manager

City of Jacksonville
09.2008 - 10.2017
  • Spearheaded the Westside home school physical education program for children ages 5-17
  • Significantly increased participation and through frugality and training others was able to expand the program to other parts of the Jacksonville area and divisions within the Parks and Recreation department.
  • Developed strong client relationships through consistent communication and attentive service.

Level 1 Entry Associate/Ambassador

Amazon JAX2 Fulfillment Center
10.2017 - 05.2018
  • Excelled in picking operations, achieving the 5k picking milestone 10 times, demonstrating outstanding productivity
  • Chosen to be ambassador in the pick process due to process excellence and trained all new employees in picking process.

Skills

  • Comprehensive leadership and team management
  • Training program development and execution
  • Operational planning and efficiency
  • Employee engagement and professional development
  • Adaptability and performance optimization in high-pressure environments
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Project Management
  • Curriculum Development
  • OSHA Standards
  • Resource Coordination
  • Regulatory Compliance
  • Training Program Modification
  • Orientation Sessions
  • Performance monitoring
  • Business Analysis

Education

January 2006

Logo's Christian College


January 2004

Florida College at Jacksonville



References

David Queen, Amazon Regional Manager (most recent Amazon manger), 904-707-3040, Queedavi@amazon.com

Timeline

Senior Learning and Development Manager

Amazon JAX2 Fulfillment Center
03.2021 - 02.2024

Level 1 Entry Associate/Ambassador

Amazon JAX2 Fulfillment Center
10.2017 - 05.2018

Process and Team Manager, Learning Team/Ambassador

Amazon JAX2 Fulfillment Center
10.2017 - 03.2021

Specialist / Program Manager

City of Jacksonville
09.2008 - 10.2017

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Brandon Crabtree