Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Dean

Mosheim,Tennessee

Summary

Correctional Officer offers 2-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Correctional Officer

Jefferson County Sheriff's Office
03.2023 - 11.2023
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.

Correctional Officer

Cocke County Sheriff's Office
10.2022 - 03.2023
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Interviewed inmates to obtain information and assess needs.
  • Booked new inmates into facility and processed inmates for release.

Vas- Specialty

Agero
09.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

West Greene High School
Mosheim, TN
05.2018

Skills

  • Crime Prevention
  • Contraband Seizure
  • Evidence Preservation
  • Facility Security
  • Emergency Response
  • Records Management
  • Dispatch
  • Surveillance
  • Inmate Monitoring
  • Prisoner Transport

Certification

TASER Conducted Energy Weapon (X26P) CEW V.23 User Certification course.

PepperBall Operator Training course.

Combined Chemical Agents.

10-HR Firearms Training with Qualifications course.

First Aid and CPR

EVOC (Vanessa K. Free Emergency Services Training Act of 2005)

Timeline

Correctional Officer

Jefferson County Sheriff's Office
03.2023 - 11.2023

Correctional Officer

Cocke County Sheriff's Office
10.2022 - 03.2023

Vas- Specialty

Agero
09.2022 - 01.2023

High School Diploma -

West Greene High School

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Brandon Dean