Brandon Denman
Greeneville,TN
Summary
Highly skilled Cybersecurity Specialist with background in securing network systems and protecting sensitive information. Experienced in implementing cybersecurity measures, conducting risk assessments, and developing disaster recovery plans. Exceptionally strong problem-solving skills along with ability to analyze complex data and design effective security protocols. Previous work has resulted in significant enhancements to cybersecurity infrastructure, demonstrating capability to mitigate risks and prevent potential threats effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SERVICE DESK TECH LEVEL 2
ADVANDED CALLCENTER TECHNOLOGIES
Johnson City, TN
01.2024 - Current
- Managed secure login, remote access via Citrix/VPN, and configured printers, enhancing network efficiency.
- Streamlined secure access, enhancing network efficiency by managing Citrix/VPN and printer setups.
- Boosted login security by enforcing Risk Management protocols for account access.
- Oversaw daily network integrity checks, maintaining optimal operational standards.
- Ensured 100% resource availability through meticulous daily system checks.
- Experienced in Windows Server, DNS, AD, DSCP.
INFORMATION SYSTEMS ANALYST/SUPERVISOR
LOCKHEED MARTIN CORP RMS
Orogrande, NM
12.2022 - 12.2023
- Oversaw systematic maintenance of multiple IT systems at Lockheed Martin Corp RMS.
- Implemented infrastructure control for operational support.
- Led a team of 15, delegating tasks to ensure seamless range operations.
- Spearheaded IT disaster recovery, leading to enhanced system resilience.
- Managed a 15-member team to optimize IT support, fostering teamwork.
- Oversaw meticulous IT system maintenance, ensuring peak operational readiness.
Technical Analyst
Las Palmas medical center
El Paso, TX
12.2020 - 08.2022
- Enhanced user satisfaction with IT services through timely issue resolution and proactive communication.
- Installs and monitors hardware and software systems.
- Optimizes systems to improve technology efficiency by up to seven percent.
- Runs a dedicated customer support line for questions or concerns.
- Used AD to change passwords and polices on user and clients.
Education
Associates - Information System Security - Information Security
Western Technical College
El Paso, TX06.2022
Skills
- Computer Troubleshooting
- IT Security
- Customer Service
- Microsoft Office 365
- Active Directory
- Data Backup
- Windows 10
- Windows 11
- Server 2008 R2
- Server 2012
- Server 2016
- Linux Server
- NIST Standards
Certification
- CompTIA Security+, 2022, CompTIA
- CompTIA A+, 2022, CompTIA
Timeline
SERVICE DESK TECH LEVEL 2
ADVANDED CALLCENTER TECHNOLOGIES
01.2024 - Current
INFORMATION SYSTEMS ANALYST/SUPERVISOR
LOCKHEED MARTIN CORP RMS
12.2022 - 12.2023
Technical Analyst
Las Palmas medical center
12.2020 - 08.2022
Associates - Information System Security - Information Security
Western Technical College