Professional sales leader with proven track record in driving revenue growth and optimizing sales strategies. Strong focus on team collaboration, ensuring adaptability to changing market conditions, and achieving results. Expertise in customer relationship management, sales forecasting, and staff development, with keen ability to motivate and lead teams towards surpassing targets. Renowned for strategic planning, effective communication, and unwavering commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Sales Manager
Lee Johnson Hyundai of Everett
Everett, WA
12.2015 - Current
Directed sales strategies to achieve revenue targets and enhance market share.
Mentored sales team, fostering skills development and performance improvement.
Analyzed market trends to identify growth opportunities and adjust sales tactics.
Streamlined inventory management processes to optimize product availability and turnover.
Developed training programs for new hires to ensure consistent customer service standards.
Collaborated with marketing teams on promotional campaigns, increasing brand visibility.
Implemented CRM systems for improved customer relationship management and follow-up efficiency.
Conducted performance reviews, setting benchmarks for individual and team success initiatives.
Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Drove sales by developing multi-million dollar contract sales.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Sales Manager
Land Rover of Seattle
Lynnwood, WA
07.2015 - 12.2015
Streamlined sales processes, resulting in enhanced efficiency and improved customer satisfaction ratings.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Manager
Hyundai of Everett
Everett, WA
12.2013 - 06.2015
Led a successful sales team by providing motivational coaching and performance-based incentives.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Sales Manager
Larry H Miller Hyundai
Spokane, WA
09.2012 - 12.2013
Conducted performance evaluations to identify strengths, weaknesses, and development opportunities for team members.
Optimized sales funnel management, enhancing lead generation and conversion rates.
Built relationships with customers and community to establish long-term business growth.