Summary
Overview
Work History
Education
Skills
Timeline
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Brandon D. Hoag

Dalton,MA

Summary

To obtain a position in the Nursing Assistant - ADN Pathway program. So I can return to Berkshire Health Systems and begin my new career in nursing.

Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

Overview

18
18
years of professional experience

Work History

Universal Technician

Independent Connections
06.2021 - Current
  • Diagnosed and resolved hardware and software issues to ensure optimal system performance.
  • Provided technical support for end-users, improving user satisfaction and efficiency.
  • Developed documentation for IT processes, streamlining troubleshooting procedures and knowledge sharing.

Security Officer

Berkshire Health Systems (BHS)
10.2014 - 06.2023
  • I began my career at Berkshire Health Systems at age 16, working as a dietary aide in the kitchen, and had worked my way up to a Lead Officer in the Security Department. I take great pride in the fact that, with hard work and dedication, I was able to start at the bottom of a company and work my way up. Loyalty to the company I work for is important to me, as well as striving to help build a positive work culture.
  • As Lead Guard I oversee a team of four other Officers. During any crisis situations, I am who they look to for leadership and guidance; I am responsible for making decisions in these situations. The safety of not only my officers but the entire hospital is a great responsibility and provided me with valuable leadership experience as well as knowledge in building and functioning as a member of a team.
  • Working as a member of the Security Department has given me a unique skillset that includes working in a high stress environment and being able to think under pressure. Interacting with a wide range of people in a variety of emotional states has made me well rounded in being able to de-escalate various high stress and even violent situations.

Police Officer

Town of Dalton
01.2017 - 06.2017
  • Law Enforcement and Crime Prevention
  • Traffic Enforcement and Accident Investigations
  • I was trained at the police academy to use critical thinking skills to problem solve and overcome obstacles. While working for the town of Dalton, a small-town police department, it was important to be able to handle situations both independently and as a team. I carry all the lessons I have learned in law enforcement with me in both personal and professional matters.

Dietary Aide/Cook

BHS
06.2007 - 10.2014
  • Prepare/Cook Food for staff, patient, and visitors of BHS

Grounds Crew

BHS
07.2012 - 09.2014
  • Maintaining the landscaping of BHS property

Education

Associate of Science - Pre Nursing Program

Berkshire Community College
Pittsfield, MA
06-2026

Bachelor’s Degree - Computer Science concentration in Information Technology

Massachusetts College of Liberal Arts
04.2021

Bachelor’s Degree - Sociology

Massachusetts College of Liberal Arts
06.2014

Skills

  • Web Design
  • Database Development
  • Network Security – Wireshark, Telnet, and Secure Shell
  • Desktop technical support
  • Hardware installation
  • Software configuration

Timeline

Universal Technician

Independent Connections
06.2021 - Current

Police Officer

Town of Dalton
01.2017 - 06.2017

Security Officer

Berkshire Health Systems (BHS)
10.2014 - 06.2023

Grounds Crew

BHS
07.2012 - 09.2014

Dietary Aide/Cook

BHS
06.2007 - 10.2014

Bachelor’s Degree - Sociology

Massachusetts College of Liberal Arts

Associate of Science - Pre Nursing Program

Berkshire Community College

Bachelor’s Degree - Computer Science concentration in Information Technology

Massachusetts College of Liberal Arts

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Brandon D. Hoag