Brandon Diaz
San Tan Valley,AZ
Summary
Dynamic Shift Manager at McDonald’s with a strong focus on customer service and employee training. Proven ability in cash handling and inventory control, enhancing operational efficiency. Skilled in motivating staff and resolving customer complaints, contributing to a positive dining experience and improved team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald’s
10.2021 - Current
Back Room Associate
TJX Companies
10.2025 - 01.2026
- Managed inventory levels and organized backroom storage for optimal accessibility.
- Collaborated with team members to maintain efficient merchandise flow from receiving to sales floor.
- Operated warehouse equipment to safely handle and transport goods within the backroom area.
- Assisted in loss prevention efforts by ensuring compliance with safety and security protocols.
Education
High School Diploma -
Combs High School
2505 E Germann Rd, San Tan Valley, AZ 8514005.2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Truck unloading
- Retail Inventory
- Opening and closing procedures
- Handling customer complaints
- Inventory control
- Hiring and recruiting
Certification
ServSafe Certification
Languages
Spanish
Native or Bilingual
Timeline
Back Room Associate
TJX Companies
10.2025 - 01.2026
Shift Manager
McDonald’s
10.2021 - Current
High School Diploma -
Combs High School