Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Dickey

Decatur,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Shoe Sales Representative

Journeys Shoes
07.2023 - Current
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Participated in weekly sales meetings to discuss performance goals and strategies.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Customer Service Representative

Casey's
08.2021 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Communicated with customers and team members to solve problems.
  • Received and processed customer payments.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led cashiers and associates in providing thoughtful customer service.
  • Educated employees on register use, merchandising, and customer service.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Education

Bachelor of Science - Child Wellfare

Southern New Hampshire University
Hooksett, NH
12.2024

High School Diploma -

Warrensburg Latham High School
Warrensburg, IL
05.2020

Skills

  • Decision-making
  • Active listening
  • Attention to detail
  • Organizational skills
  • Multitasking
  • Friendly and Helpful
  • Honest and Dependable
  • Positive Customer Engagement
  • Engaging With Diverse Customers
  • Goal-Driven
  • Team Cooperation
  • Empathy and Compassion
  • Problem-solving
  • Team collaboration

Timeline

Shoe Sales Representative

Journeys Shoes
07.2023 - Current

Customer Service Representative

Casey's
08.2021 - 08.2023

Bachelor of Science - Child Wellfare

Southern New Hampshire University

High School Diploma -

Warrensburg Latham High School

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Brandon Dickey