Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Dicus
Open To Work

Brandon Dicus

St. Louis,MO

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Director, Retail OperationsDirector of Retail OperationsStore ManagerDistrict ManagerRegional Director

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: St. Louis, MODenver, COSan Diego, CAChicago, IL
Open to relocation: Yes

Salary Range

110000/yr - 200000/yr

Important To Me

Career advancementCompany Culture

Summary

Retail operations leader with 23+ years of experience driving performance across high-volume stores and multi-unit portfolios. Proven ability to improve sales, control costs, and build strong teams while delivering consistent operational execution and customer experience.

Overview

25
25
years of professional experience

Work History

Store Lead

Walmart
St. Louis, MO
01.2026 - Current
  • Led end-to-end operations of a $126M high-volume retail store, overseeing Food, Fresh, Consumables, Front End, and Digital (OPD) functions
  • Drove operational performance improvements in in-stock levels, inventory accuracy, and digital metrics including FTPR, On-Time Pick, and customer wait times
  • Optimized labor planning and execution to improve productivity, control wage spend, and maintain strong customer service standards
  • Built and developed leadership capability across team leads and associates through hiring, coaching, and performance management
  • Leveraged data, reporting tools, and cross-functional partnerships to identify gaps, implement process improvements, and drive overall store results

Driver/Independent Contractor

Uber
05.2024 - Current
  • Completed 5000+ trips
  • Have maintained a perfect 5.00 Star Rating – Customers citing friendliness, cleanliness, and professionalism

Sr Director, Retail Operations

Good Day Farm
Little Rock, AR
12.2023 - 03.2024
  • Led early-stage restructuring across multiple regions to align operations with growth goals.
  • Standardized new store opening playbooks to ensure consistent execution and under-budget launches.
  • Championed improvements in scheduling, payroll, and onboarding to support rapid expansion.
  • Partnered with executive leadership to streamline field communication and reporting processes, enhancing accountability and real-time visibility across all retail locations.

Sr Director, Retail Operations

Ascend Wellness Holdings
New York, NY
09.2022 - 12.2023
  • Oversaw 37 stores across 7 states with $250M+ in annual sales.
  • Managed 7 district leaders and provided guidance across hiring, training, and P&L.
  • Managed full P and L accountability across 37 locations, leading strategy across staffing, scheduling, service execution, and cost control.
  • Opened multiple new markets and locations, overseeing construction turnover, hiring, training, and go-to-market strategy.
  • Spearheaded SOP development for operational consistency and training frameworks for 200+ store leaders.

Director, Retail Operations

Ascend Wellness Holdings
03.2021 - 09.2022
  • Designed and implemented scalable SOPs, inventory systems, and operational benchmarks across all locations.
  • Launched learning & development programs that reduced turnover by 53% and improved engagement by 11%.
  • Led market entry and store launches in five states, overseeing buildouts, compliance, and operational readiness.
  • Collaborated with marketing and field ops on promotional events and product launches.

General Manager

Ascend Wellness Holdings
11.2019 - 03.2021
  • Led three high-volume stores, including turnaround of a struggling location to $54M in annual revenue, exceeding targets by 230%.
  • Strengthened brand reputation and customer satisfaction, raising store ratings from 2.7 to 4.5 stars.
  • Expanded the associate base by 150+, while maintaining turnover below 20% through workforce development programs.
  • Maintained high morale and performance during significant external challenges through leadership focus and service excellence.

Market (District) E-Commerce Manager

Walmart
05.2001 - 08.2019
  • Directed eCommerce strategy and execution across 22 stores, driving online sales growth, customer engagement, and seamless integration of new digital service, while acting as regional liaison between corporate and field teams.
  • Led the successful rollout of Online Grocery Pickup and Delivery, enhancing convenience and customer satisfaction.
  • Aligned district-level execution with company priorities, monitoring performance, coaching store leadership, and maintaining profitability.
  • Analyzed sales data, maintained 100% adherence to wage expense plans, and reduced overhead costs without compromising service quality.

Store Manager

Walmart
02.2014 - 01.2019
  • Led a high-volume, $115M+ Walmart store with a team of 400+ associates and 15 salaried managers, fostering a high-performance culture that drove revenue growth and operational excellence.
  • Drove 7% annual revenue growth and exceeded profit targets by 8%, leveraging strong merchandising and cost-control strategies.
  • Optimized operational efficiency, reducing shrink by 44% (from $1M to $564K) in one year, far surpassing the $998K target.
  • Cut turnover in half, reducing it from 156% to 78%, strengthening team stability and retention.
  • Ranked in top 10 regionally for execution and service, achieving 104.3% Clean, Fast, Friendly score.
  • Spearheaded the launch of Online Grocery Pickup (OGP) in 2017, scaling operations to become Walmart’s highest-volume OGP location by 2019, processing over 1,000 orders daily.
  • Promoted through every level from Hourly Associate to Store Manager:
  • Co-Manager: Feb 2011 - Feb 2014
  • Assistant Manager: Nov 2003 - Feb 2011
  • Department Manager: Mar 2002 – Jul 2003
  • Hourly Associate: May 2001 - Mar 2002

Education

Bachelor of Science - Business & Technology Solutions

Arizona State University
Tempe, AZ
01-2028

Skills

  • Operational excellence
  • Talent development
  • E-commerce
  • New market and location launches
  • PnL ownership
  • Customer Experience
  • Safety & compliance
  • Cross-functional leadership
  • Multi-unit leadership
  • SOPs

Timeline

Store Lead

Walmart
01.2026 - Current

Driver/Independent Contractor

Uber
05.2024 - Current

Sr Director, Retail Operations

Good Day Farm
12.2023 - 03.2024

Sr Director, Retail Operations

Ascend Wellness Holdings
09.2022 - 12.2023

Director, Retail Operations

Ascend Wellness Holdings
03.2021 - 09.2022

General Manager

Ascend Wellness Holdings
11.2019 - 03.2021

Store Manager

Walmart
02.2014 - 01.2019

Market (District) E-Commerce Manager

Walmart
05.2001 - 08.2019

Bachelor of Science - Business & Technology Solutions

Arizona State University

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Brandon Dicus