Christian Ford
Haltom City,TX
Summary
Dynamic retail leader with extensive experience across five stores, driving sales growth, operational efficiency, and team performance in diverse market environments. Expert in financial analysis, inventory optimization, and strategic planning to exceed profitability targets. Adept at cultivating a customer-focused culture, ensuring compliance with company standards, and delivering exceptional service. Proven success in mentoring associates, implementing innovative process improvements, and fostering community engagement to achieve business objectives.
Overview
9
9
years of professional experience
Work History
Store Lead
Walmart
12.2024 - Current
Store Lead
Walmart
03.2022 - 12.2024
Food & Consumables Coach
Walmart
10.2020 - 03.2022
Fresh Assistant Manager
Walmart
07.2019 - 10.2020
Assistant Manager
Walmart
10.2016 - 07.2019
Education
Pamlico County High School
Bayboro, NCSkills
- Retail Operations Management: Expertise in overseeing store operations, including inventory control, merchandising, and sales forecasting to drive profitability and operational excellence
- Team Leadership & Development: Skilled in recruiting, training, and mentoring associates, fostering a high-performance, inclusive team environment to achieve store goals
- Financial Acumen: Proficient in analyzing Profit & Loss statements, managing budgets, and implementing strategies to reduce shrink and optimize financial performance
- Customer Service Excellence: Adept at implementing Walmart’s service standards, resolving customer issues, and enhancing customer satisfaction through effective engagement strategies
- Compliance & Safety: Knowledgeable in ensuring adherence to company policies, food safety regulations, and workplace safety standards to maintain a secure and compliant store environment
- Data Analysis & Decision-Making: Proficient in leveraging sales data, operational metrics, and customer feedback to drive informed decisions and continuous improvement
Accomplishments
- Market 479 ACC Champion. Oversee 7 Stores in Market 479. Won 2 BU Add On sales contests as a market.
- Selected to assist Market 49 as acting MFL over 3 stores for 10 weeks in 2024. Successfully overseeing operations, team development, and financial performance across multiple locations.
- Reduced shrink by $600,000+ annually for three consecutive years through strategic inventory management, process improvements, and staff training initiatives.
Timeline
Store Lead
Walmart
12.2024 - Current
Store Lead
Walmart
03.2022 - 12.2024
Food & Consumables Coach
Walmart
10.2020 - 03.2022
Fresh Assistant Manager
Walmart
07.2019 - 10.2020
Assistant Manager
Walmart
10.2016 - 07.2019
Pamlico County High School
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