Overview
Work History
Education
Skills
Certification
Student of the Year
Timeline
Generic

Brandon Dyer

Clarksville,NYTN

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Help Desk Technician/Student

TCAT Dickson
02.2024 - 04.2025
  • Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Enhanced customer satisfaction by promptly addressing IT issues and providing timely solutions.
  • Proven ability to learn quickly and adapt to new situations.

Carpentry and Masonry Specialist(12W)

U.S. Army
06.2017 - 06.2021
  • Prepared surfaces for finishing by repairing existing woodwork and drywall
  • Supported new work with door, trim, and floor installation
  • Constructed decks and walkways for residential and private sector
  • Kept strong inventory of commonly used tools and items to minimize project delays
  • Measured quantity of materials required
  • Satisfied customers with expert finishing work
  • Gathered tools and materials, and delivered them to job sites
  • Operated power tools and various auxiliary instruments for woodworking
  • Studied and interpreted blueprints to follow exact specifications
  • Evaluated structural wood elements to detect damage and decay
  • Used protective equipment to comply with standard precautions and safety measures
  • Utilized diverse range of tools and equipment to effectively execute carpentry tasks, increasing overall productivity rates.
  • Consistently met tight deadlines through effective time management skills and prioritization of tasks based on urgency levels.

Education

Bachelor of Science (B.S.) - Web and Data

Austin Peay State University
Clarksville, TN
01.2028

Cyber Defense Support Specialist -

Tennessee College of Applied Technology
Dickson, TN
04-2025

Skills

  • Information security
  • Network security
  • Network troubleshooting
  • Team leadership (Managed and led multiple personnel)
  • Problem-solving skills (Determined to fix a problem)
  • IT troubleshooting (Software and Hardware)
  • Cybersecurity Basics
  • Phishing awareness
  • User account provisioning
  • Understanding of operating systems (Windows, Linux, Kali, and Ubuntu)

Certification

  • A+ CompTIA 2024
  • Sec+ CompTIA 2025

Student of the Year

Nominated by my instructor for my exceptional performance.

Timeline

IT Help Desk Technician/Student

TCAT Dickson
02.2024 - 04.2025

Carpentry and Masonry Specialist(12W)

U.S. Army
06.2017 - 06.2021

Bachelor of Science (B.S.) - Web and Data

Austin Peay State University

Cyber Defense Support Specialist -

Tennessee College of Applied Technology

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Brandon Dyer