BRANDON FELICIANO
St. Cloud,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Manager
Zaxby's Restaurant
St. Cloud, FL
09.2024 - 09.2027
- Supervised daily operations to ensure quality service and food preparation.
- Trained and mentored staff on company standards and best practices.
- Managed inventory levels and ordered supplies to meet restaurant needs.
Sales Agent
Best Buy
06.2018 - 05.2021
- Performed cost-benefit and needs analysis of existing and potential customers to meet their needs.
- Established, developed and maintained positive business and customer relationships.
- Coordinated sales effort with team members and other departments.
Customer Service / Retail Representative
T-mobile
05.2016 - 08.2018
- Answered product and service questions and offered information on related products and services.
- Maintained a customer account information database (incl. canceling and updating customer accounts).
- Placed and canceled an average of 200+ orders weekly from customers, distributors, and agents.
Warehouse Worker
Publix
Lakeland, Florida
04.2016 - 06.2018
- Picked orders with an average accuracy rate of 100% despite high volume days.
- Ranked highly by supervisor for maintaining a clean area.
- Performed light maintenance on forklifts.
Education
High School - Education
Lake Gibson High School
Lakeland, Florida 08.2013 - 05.2016
Skills
- Communication skills
- Negotiation skills
- Problem-solving skills
- Organization and time management skills
Timeline
Manager
Zaxby's Restaurant
09.2024 - 09.2027
Sales Agent
Best Buy
06.2018 - 05.2021
Customer Service / Retail Representative
T-mobile
05.2016 - 08.2018
Warehouse Worker
Publix
04.2016 - 06.2018
High School - Education
Lake Gibson High School
08.2013 - 05.2016