Summary
Overview
Work History
Education
Skills
Licenses
Timeline
Generic

Brandon Fisher

Cape Coral,FL

Summary

To offer skills and abilities with a hard working mentality. Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Goal-oriented management professional with demonstrated record of success. Skilled in maximizing staff performance, customer relations and business profitability with forward-thinking strategies.

Overview

14
14
years of professional experience

Work History

Operations Supervisor

ABF Freight
03.2022 - Current
  • Motivated and trained 11 employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
  • Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
  • Developed and deepened relationships with customers, vendors and internal stakeholders.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Planned and oversaw team operations for terminal operations.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed fleet transportation dispatching for Terminal
  • Kept work area safe, organized and clean according to general office practices and OSHA requirements.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised eleven employees and scheduled shifts.
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Processed payrolls on regular basis for more than ten employees locally.

Correctional Officer Sergeant

Charlotte Correctional Institute
10.2014 - 03.2022
  • Supervised multiple employees, the performance of tasks and managed hundreds of offenders.
  • Completed daily work report sheets and delegated tasks to employees.
  • Supervised the dining hall, outdoor recreation area, vocational shop and inmate housing unit.
  • Detected and apprehended any unauthorized personnel.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Processed and logged accurate and detailed incident reports.
  • Delivered accurate verbal and written reports to company personnel.
  • Responded to calls in both routine and emergency situations.

Correctional Officer

Charlotte Correctional Institute
02.2013 - 10.2014
  • Observed and supervised over 1000 inmates throughout visits, meal time, recreation, phone calls and showers.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Searched building and grounds, living quarters and work areas for contraband.

Security Officer

Physicians Regional Medical Center
07.2011 - 02.2013
  • Identified and challenged potentially unauthorized individuals to prevent access to restricted areas.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Delivered accurate verbal and written reports to company personnel.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Responded quickly and effectively to all security violations and duress alarms.

Server

The Players Club & Spa
10.2009 - 05.2010
  • Clarified guest concerns and issues, taking action to rectify problems and improve guest satisfaction.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Prepared for large parties and reservations for over 200 customers, anticipating planning and staffing needs.
  • Monitored food distribution, verified guidelines for special diets and delivered meals to recipients quickly.
  • Executed quality assurance practices to provide positive customer dining experiences.
  • Collaborated with managers and kitchen staff to provide outstanding, well-informed customer service.

Education

Bachelor's - Supervision And Management

Florida SouthWestern State College
Fort Myers, FL
2019

Correctional Officer Certification - Correctional Officer

Southwest Florida Public Service Academy
Fort Myers, FL
12.2010

Skills

  • Customer service
  • Job inspections
  • Staff management
  • Customer-oriented
  • Quick learner
  • Natural leader
  • Motivated team player
  • Goal-oriented
  • Detail-oriented
  • Computer literate
  • Exceptional time management skills

Licenses

0620-ADJUSTER-ALL LINES

FORKLIFT OPERATOR CERTIFIED.

HAZMAT CERTIFIED.

Timeline

Operations Supervisor

ABF Freight
03.2022 - Current

Correctional Officer Sergeant

Charlotte Correctional Institute
10.2014 - 03.2022

Correctional Officer

Charlotte Correctional Institute
02.2013 - 10.2014

Security Officer

Physicians Regional Medical Center
07.2011 - 02.2013

Server

The Players Club & Spa
10.2009 - 05.2010

Bachelor's - Supervision And Management

Florida SouthWestern State College

Correctional Officer Certification - Correctional Officer

Southwest Florida Public Service Academy

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