Brandon Flores
Pleasanton,TX
Summary
Dynamic sales professional with a proven track record at Red McCombs Ford, excelling in customer service and sales strategies. Leveraged strong negotiation and relationship-building skills to consistently exceed sales goals. Expert in CRM software, enhancing customer satisfaction and repeat business through effective follow-up and positive engagement. Achieved significant sales growth by employing innovative sales techniques and fostering team collaboration. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
2
2
years of professional experience
Work History
New Car Salesperson
Red McCombs Ford
San Antonio, TX
11.2023 - Current
- Coordinated financing discussions with clients and lenders, simplifying the approval process for buyers and ensuring timely sales completions.
- Improved dealership reputation by resolving customer complaints professionally and efficiently, turning dissatisfied clients into returning customers.
- Maximized upselling opportunities during client interactions by identifying additional products or services that fit their needs.
- Conducted comprehensive trade-in evaluations for clients seeking to replace their current vehicles, offering competitive pricing while increasing inventory diversity at the dealership.
- Consistently met or exceeded individual sales goals by employing strategic selling techniques and building rapport with potential buyers.
- Maintained an up-to-date knowledge of industry trends and competitor offerings, allowing for confident discussions with clients about various brands and models available on the market.
- Enhanced client experience by conducting thorough walk-throughs of vehicle features, ensuring understanding before purchase completion.
- Contributed to showroom displays by staging cars in an appealing manner that showcased their best features effectively.
- Developed strong relationships with clients, resulting in a high number of repeat customers and referrals.
- Generated leads through cold calling potential clients, expanding dealership reach within the local market.
- Assisted in training new hires on dealership procedures and sales techniques, fostering a team-oriented environment that promoted success.
- Provided exceptional after-sales support, including following up with customers post-purchase to address questions or concerns promptly.
- Organized test drives for prospective buyers, enabling them to make informed decisions about their vehicle purchases confidently.
- Collaborated with team members to achieve monthly sales targets consistently, contributing to overall dealership success.
- Boosted customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
- Answered telephone and email inquiries from potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Tech Lead
Rain For Rent
San Antonio, TX
04.2022 - 11.2023
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Evaluated incoming materials for quality and amounts ordered.
Education
High School Diploma -
John Jay High School
San Antonio, TX05.2014
Skills
- Goal-Oriented
- Strong negotiation
- Follow-up skills
- Sales Planning
- Sales Training
- Upselling strategies
- Cold-calling
- Territory Management
- Referral Marketing
- CRM software proficiency
- Customer Service
- Friendly and Enthusiastic
- Negotiations strength
- Competitive
- Team Collaboration
- Relationship Building
- Goal Setting
- Appointment Scheduling
- Lead Follow Up
- Schedule Management
- Sales and Marketing
- Sales Strategies
- Email and Telephone Etiquette
- Price Negotiation
- Sales Promotions
- Sales closing
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Positive Customer Engagement
Timeline
New Car Salesperson
Red McCombs Ford
11.2023 - Current
Tech Lead
Rain For Rent
04.2022 - 11.2023
High School Diploma -
John Jay High School