Brandon Flores
Queens,US
Summary
Resourceful Associate with experience in customer service, retail operations, and childcare. Expertise in enhancing store loyalty through effective communication and support, driving sales by connecting with customers and providing knowledgeable assistance. Proven skills in maintaining organization and cleanliness, setting up displays, and exceeding sales targets.
Overview
2
2
years of professional experience
Work History
Store Asset Protection
Five Below
Long Island City, New York
02.2025 - Current
- Monitored store security systems and alerted management to suspicious activity.
- Monitored store security cameras during shifts to identify and address theft or damage.
- Maintained store security by observing customer interactions to deter potential theft.
- Monitored store security cameras to ensure safety of personnel and property.
- Monitored store security cameras regularly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Porter/doorman
The Gatsby Condominium
Manhattan, NY
01.2025 - 08.2025
- Aided tenants with luggage, ensuring positive customer experiences
- Created clean and inviting lobby environment, enhancing tenant satisfaction
- Watered indoor plants and maintained sidewalk cleanliness
- Sanitized and polished elevators, door handles, and exterior fixtures to uphold hygiene standards
- Monitored security cameras to ensure safety during overnight shifts
- Removed trash and cleaned the building compactor
- Ensured elevators and entryways were polished and presentable for daily traffic
Seasonal sales associate
5 below
Long Island city, US
11.2024 - 02.2025
- Streamlined inventory processes, reducing stockouts and boosting sales floor efficiency for improved customer experience and product accessibility
- Streamlined inventory management by efficiently stocking and categorizing items for enhanced product availability
- Organized shelves and optimized product placement to improve customer accessibility and encourage purchases
- Enhanced customer satisfaction by ensuring product availability and neat displays
- Collaborated with team to create an inviting sales floor that attracted customers and improved overall shopping experience
- Resolved technical issues in toy and tech sections, ensuring smooth operations
- Embraced dynamic retail environment, consistently adapting to new product lines and seasonal demands to drive sales growth
Supermarket Employee
Green valley supermarket
Sunnyside, US
10.2023 - 02.2024
- Assisted customers in locating products, improving shopping experience and satisfaction
- Resolved customer inquiries, boosting satisfaction and loyalty
- Resolved customer concerns efficiently, contributing to high satisfaction rates and repeat business
- Fostered customer relationships through attentive service and product knowledge, enhancing overall shopping experiences
- Maintained store cleanliness and organization, creating a welcoming environment for customers
- Maintained a clean store environment, ensuring a welcoming atmosphere
- Collaborated with team to restock shelves efficiently
- Provided crucial support in inventory management, collaborating with management to optimize stock levels
- Developed creative merchandise displays, boosting visibility and sales of featured products
Education
High School Diploma -
Willam Cullen Bryant High School
Queens06-2023
Skills
- Security monitoring
- Incident Response
- Merchandise inspection
- Sanitation
- Store upkeep
- Restocking
- Display setup
- Customer support
- Problem Solving
- Coaching
- Collaboration
- Teamwork
- Communication
Hobbies and Interests
- Digital & Traditional Drawing - Passionate about visual arts; regularly practice sketching, digital illustration, and design.
- Team & Individual Sports - Enjoy playing basketball and soccer; value teamwork, strategy, and physical discipline.
- Gaming & Strategy - Play story-driven and competitive video games; interested in problem-solving, decision-making, and game design.
Languages
- Spanish
- English, Highly proficient
- Spanish, Highly proficient
Timeline
Store Asset Protection
Five Below
02.2025 - Current
Porter/doorman
The Gatsby Condominium
01.2025 - 08.2025
Seasonal sales associate
5 below
11.2024 - 02.2025
Supermarket Employee
Green valley supermarket
10.2023 - 02.2024
High School Diploma -
Willam Cullen Bryant High School