Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Flowers

Novi,MI

Summary

Dynamic Dispatch Supervisor at Doss Logistics with a proven track record in route planning and employee training. Expert in streamlining operations and enhancing team collaboration, achieving timely deliveries while maintaining meticulous records. Renowned for fostering a positive work environment and mentoring staff to exceed performance expectations.

Versatile Concrete Laborer accustomed to working in various environments and taking on multiple tasks. Exceptional work ethic, stamina and reliability. Offering 3-year history of construction experience, excellent attendance record and reputation for reliability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

Doss Logistics
01.2023 - Current
  • Directed dispatching, routing, and tracking of 23 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
  • Collaborated closely with other departments within the organization to optimize workflow processes across teams.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
  • Maintained strong relationships with vendors and contractors to ensure seamless service delivery during peak periods.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.

Concrete Finisher

Blaze Construction
05.2021 - 06.2024
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Wore correct clothing and protective equipment for jobs.
  • Created specific finishes on poured concrete.
  • Mixed, spread, and patched concrete to specifications.
  • Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.
  • Demolished and repaired old concrete surfaces.
  • Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
  • Upheld company reputation for excellence in the field through consistent delivery of high-quality finished surfaces that met or exceeded client expectations.

Education

High School Diploma -

Michigan Virtual Academy
Hazel Park, MI
05-2022

Skills

  • Route planning
  • Employee training
  • Records maintenance
  • Mentoring and training
  • Dispatcher monitoring
  • OSHA protocols
  • Site preparation
  • Inventory management
  • Commercial construction experience
  • Demolition work
  • Personal protective equipment
  • OSHA compliance
  • OSHA standards and codes
  • Occupational health
  • Safety courses
  • Workplace safety
  • Environmental monitoring

Certification

OSHA #510 Occupational Safety and Health Standards for Construction, Michigan State University 2025


CPR/BLS 2024


Timeline

Dispatch Supervisor

Doss Logistics
01.2023 - Current

Concrete Finisher

Blaze Construction
05.2021 - 06.2024

High School Diploma -

Michigan Virtual Academy

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Brandon Flowers