Jesus Rodriguez
Odessa,TX
Summary
Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills. Meticulous Dispatch Supervisor with 7-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Responsive Dispatch Supervisor skilled managing various aspects of fleet transportation dispatch. Bilingual professional determines workforce needs and workload planning.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dispatch Supervisor
Lynx Logistics
02.2020 - 02.2024
- Supervised team of 25 employees and provided training focused on maximizing overall performance.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
- Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
- Reviewed standard operating procedures periodically, making recommendations for improvements based on industry best practices.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Heavy Equipment Operator / Field Supervisor /Dispatcher
Rio Services
04.2008 - 01.2020
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Documented equipment usage and maintenance to enable tracking history and maintain accurate records
- Checked equipment performance and made necessary repairs.
- Provided technical assistance to other workers on job site.
- Presented weekly and monthly performance reports to demonstrate team progress.
Education
No Degree -
Odessa High School
Odessa, TX05.2007
Skills
- Transportation Coordination
- Attendance documentation
- Tracking of man hours
- Employee Training
- Route Planning
- Incident Reporting
- Records Maintenance
- Knowledgeable in DOT E-logs, Excel, Word
- Dispatch Coordination
- Customer Relations
- Prioritizing calls
- Schedule Coordination
- Updating logs
- Dispatching field personnel
- Closing tickets
- Customer Relationship Management
- Route Navigation
- Team Work Scheduling
- Effective Communications
- Decision-Making
- Dispatch Recordkeeping
- Work Crew Dispatch
- Creative Thinking
- Route Planning and Adjustment
- Cost Determination
- Equipment Orders
- Repair Planning
- Distance Estimation
- Equipment Inspection
- Work Order Preparations
- Repair Scheduling
- Microsoft Office
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Dispatch Supervisor
Lynx Logistics
02.2020 - 02.2024
Heavy Equipment Operator / Field Supervisor /Dispatcher
Rio Services
04.2008 - 01.2020
No Degree -
Odessa High School
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