Brandon Gadson
Margate,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Comcast
Boca Raton, FL
01.2024 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Completed transactions in an efficient manner while providing excellent customer service.
Customer Care Professional
American Express
Sunrise, FL
05.2023 - 10.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Audited customer account information to identify issues and develop solutions.
Retail Store Manager
Wireless Vision LLC T-Mobile TPR
Delray Beach, FL
06.2017 - 04.2023
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Education
High School Diploma -
Nova High School
Davie, FLAssociate of Arts -
Broward College
Fort Lauderdale, FLSkills
- Performance Monitoring
- Coaching and Mentoring
- Retail Operations
- Sales Leadership
- Staff Scheduling
- Complaint Resolution
Certification
- Real Estate License
Timeline
Retail Sales Associate
Comcast
01.2024 - Current
Customer Care Professional
American Express
05.2023 - 10.2023
Retail Store Manager
Wireless Vision LLC T-Mobile TPR
06.2017 - 04.2023
High School Diploma -
Nova High School
Associate of Arts -
Broward College
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