Summary
Overview
Work History
Education
Skills
Timeline

Victor J Lombardi

Summary

Seasoned Operations Manager and talented leader with 26 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

42
42
years of professional experience

Work History

Retail Sales Associate

E.G. America
05.2023 - 06.2025
  • Greet Customers.
  • Operating the cash register.
  • Brewing coffee, cooking food, stocking shelves, coolers, and freezers.
  • Receiving Incoming Truck Shipments.

Site Manager II

Ricoh
09.2003 - 06.2022
  • Company Overview: Multiple Locations, MA
  • Identified inefficiencies and made recommendations for process improvements.
  • Manage staff of 20 people for a high-volume print and mail facility.
  • Responsible for day to day, Month to Month and year over year activities of operation.
  • Responsible for training and developing on site staff and corporate communications.
  • Managed monthly billing and reports to customer including Monthly Operation Report.
  • Responsible for P&L Help customer understand Ricoh's offering.
  • Reduced employee and subcontractor turnover rate.
  • Reduced process lags, training new hires on field protocol and best practices while managing multiple sites with high monthly revenue streams.
  • Maintained payroll data, attendance records on time and in good condition.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Monitored worksite personnel to maintain high levels of quality and performance.
  • Multiple Locations, MA

Operations Supervisor

W. A. Wilde Company
01.1996 - 08.2003
  • Company Overview: Holliston, MA
  • Managed staff of 20 people for high volume financial fulfillment department.
  • Responsibilities included off-set printing, bindery, print on demand and mail equipment.
  • Postal Administrator for department, responsible for postal regulations being followed and appropriate forms were filed with post office.
  • Scheduled staff in a variety of tasks, this includes bindery, print on demand and mail equipment.
  • Centralized work flow to eliminate unnecessary steps.
  • Point person for all high-profile clients in start-up phase.
  • Developed training matrix for employees to enhance their knowledge base.
  • Resolved billing issues, this allowed for shorter DSO.
  • Holliston, MA

Stock Clerk

Microwave Development Labs Inc
01.1983 - 12.1995
  • Company Overview: Needham, MA
  • Responsibilities included maintaining inventory at appropriate levels.
  • Monitored inventory levels for internal customers.
  • Adjusted inventory levels to coincide with business cycle.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Needham, MA

Education

High School Diploma -

Franklin High School, Franklin
05-1982

Skills

  • Marketing
  • Incidents management
  • Performance monitoring
  • Health and safety compliance
  • Production
  • Workforce management
  • Goal setting
  • Business development
  • Cross-functional collaboration
  • Systems implementation
  • Cost reduction and containment
  • Process automation

Timeline

Retail Sales Associate - E.G. America
05.2023 - 06.2025
Site Manager II - Ricoh
09.2003 - 06.2022
Operations Supervisor - W. A. Wilde Company
01.1996 - 08.2003
Stock Clerk - Microwave Development Labs Inc
01.1983 - 12.1995
Franklin High School - High School Diploma,

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Victor J Lombardi