Diane Louise Williams
Aurora,CO
Overview
1
1
year of professional experience
Work History
Shift Leader
E.G. AMERICA
Estes Park, Colorado
12.2022 - 11.2023
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Monitored employee performance and provided feedback for improvement.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Assisted in training new employees on shift operations.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Monitored inventory levels and ordered supplies as needed.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Analyzed sales data to identify trends and areas for improvement.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Adhered to all health code regulations while preparing food items for customers.
Education
High School Diploma -
Prescott High School
Prescott, AZ05-1982
Skills
- Equipment Troubleshooting
- Production Scheduling
- Operations Support
- Production Reporting
- Customer Service Management
- Shift checklists
Timeline
Shift Leader
E.G. AMERICA
12.2022 - 11.2023
High School Diploma -
Prescott High School