Overview
Work History
Education
Skills
Timeline
Generic

Diane Louise Williams

Aurora,CO

Overview

1
1
year of professional experience

Work History

Shift Leader

E.G. AMERICA
Estes Park, Colorado
12.2022 - 11.2023
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Monitored employee performance and provided feedback for improvement.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Assisted in training new employees on shift operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Monitored inventory levels and ordered supplies as needed.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Analyzed sales data to identify trends and areas for improvement.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Adhered to all health code regulations while preparing food items for customers.

Education

High School Diploma -

Prescott High School
Prescott, AZ
05-1982

Skills

  • Equipment Troubleshooting
  • Production Scheduling
  • Operations Support
  • Production Reporting
  • Customer Service Management
  • Shift checklists

Timeline

Shift Leader

E.G. AMERICA
12.2022 - 11.2023

High School Diploma -

Prescott High School
Diane Louise Williams