Brandon Garcia
La Quinta,CA
Summary
Adept at leading teams and streamlining operations, I significantly enhanced campaign performance at Spotlight 29 Casino by leveraging critical thinking and leadership skills. Specializing in legal documentation and project efficiency, my background includes impactful roles at Forest Lawn Memorial Park and Renaissance Hotel, showcasing my attention to detail and organizational prowess.
Overview
9
9
years of professional experience
Work History
Licensed Funeral Director
Forest Lawn Memorial Park
09.2020 - 06.2024
- Navigated complex legal processes related to death certificates, permits, and other necessary documentation for each funeral service.
- Oversaw maintenance tasks related to facility upkeep, ensuring a clean and well-presented environment conducive to mourning guests'' comfort.
- Assisted families in selecting appropriate merchandise such as caskets or urns based on their preferences and budget constraints.
- Managed all aspects of funeral services, ensuring that each event ran smoothly from start to finish.
- Organized pre-need arrangements for clients who wished to plan their own funeral services in advance, simplifying future decision-making for their loved ones.
Warehouse Supervisor
Fulton Distributing
02.2021 - 12.2023
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
Lead Engineering Technician
Renaissance Hotel
05.2018 - 04.2021
- Ensured seamless communication between departments by facilitating productive meetings and fostering open dialogue on project progress.
- Delivered comprehensive training sessions for new hires and existing team members alike, promoting a thorough understanding of departmental procedures and expectations.
- Improved overall project efficiency by streamlining engineering processes and implementing best practices.
- Collaborated with external vendors to source high-quality materials at competitive prices, reducing overall costs.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Reduced downtime during projects by rapidly identifying and resolving issues with machinery or systems.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
Front Desk Night Supervisor
Mariott Hotel
11.2018 - 08.2020
- Monitored inventory levels for supplies such as linens and toiletries, replenishing as needed to avoid shortages during peak hours.
- Ensured that all front desk staff followed established policies and procedures, maintaining a high standard of professionalism during overnight hours.
- Collaborated with housekeeping and maintenance teams to address guest needs and maintain the cleanliness of the property.
- Coordinated with daytime supervisors to relay pertinent information about guest requests or incidents that occurred during the night shift.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Scheduled and assigned daily work and activities for team members.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
Marketing Operations Supervisor
Spotlight 29 Casino
09.2015 - 11.2018
- Enhanced marketing campaign performance by streamlining operations and implementing effective strategies.
- Optimized customer targeting strategies through detailed analysis of customer demographics and behaviors.
- Identified opportunities for growth within existing markets by spotting trends in competitor activities and industry benchmarks.
- Expanded market reach through targeted outreach initiatives aimed at attracting new players from diverse demographics.
- Optimized digital marketing channels such as social media and email campaigns, resulting in an increase in online engagement among target audiences.
Education
Associate Of Business Administration - Business Administration
College of The Desert
Palm Desert, CA07.2022
Skills
- Critical thinking Employers expect candidates to have strong critical thinking skills to solve problems and make informed decisions
- Creativity
- Leadership
- Teamwork
- Time management
- Organization
- Attention to detail
Languages
English Spanish
Full Professional
Timeline
Warehouse Supervisor
Fulton Distributing
02.2021 - 12.2023
Licensed Funeral Director
Forest Lawn Memorial Park
09.2020 - 06.2024
Front Desk Night Supervisor
Mariott Hotel
11.2018 - 08.2020
Lead Engineering Technician
Renaissance Hotel
05.2018 - 04.2021
Marketing Operations Supervisor
Spotlight 29 Casino
09.2015 - 11.2018
Associate Of Business Administration - Business Administration
College of The Desert
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