Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Branch Manager
TW Metals LLC
2024.03 - Current
Continuously monitor branch performance against key performance indicators, taking corrective actions as needed to ensure objectives are met or exceeded.
Strengthen relationships with key customers, securing long-term partnerships and driving revenue growth.
Manage branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Monitor market trends to identify new business opportunities and capitalize on potential growth areas within the branch's footprint.
Inside Sales Manager
TW Metals LLC
2020.02 - 2024.03
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Evaluated and optimized sales strategy to maintain relevance in response to market changes, resulting in a higher conversion rate.
Developed strong relationships with clients through consistent communication and exceptional customer service.
Inside Account Manager
TW Metals LLC
2018.04 - 2020.02
Implemented efficient time management techniques, allowing for higher productivity levels within the team.
Maintained regular communication with existing clients while actively seeking out new business opportunities.
Increased customer retention by conducting regular follow-ups and providing exceptional after-sales support.
Managed a diverse portfolio of accounts, consistently exceeding sales targets through proactive relationship building.
Education
MBA - Business Management
University of Charleston
Charleston, WV
06.2023
Bachelor of Arts - Political Science
Marshall University
Huntington, WV
05.2012
Skills
Team Player
Excellent time management skills
Customer Service
Verbal/written communication
Attention to Detail
Decision-Making
Timeline
Branch Manager
TW Metals LLC
2024.03 - Current
Inside Sales Manager
TW Metals LLC
2020.02 - 2024.03
Inside Account Manager
TW Metals LLC
2018.04 - 2020.02
MBA - Business Management
University of Charleston
Bachelor of Arts - Political Science
Marshall University
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