Brandon Gebert
Fort Myers,FL
Summary
Detail-oriented and self-motivated professional with over 4 years of experience in client support, project coordination, and customer service. Proven ability to thrive in fast-paced, deadline-driven environments while maintaining composure and delivering high-quality work. Aiming to contribute to Affinitiv, Inc. as a Marketing Coordinator by leveraging skills and experience to ensure the timely delivery of creative assets across all advertising channels, and driving performance to exceed client expectations.
Overview
6
6
years of professional experience
Work History
Showroom Coordinator
Ferguson Enterprises
01.2024 - Current
- Answering incoming phone calls in relation to product, project, and order inquiries
- Converting 35% of walk-in customers into appointments leading to increased sales and showroom revenue
- Assisting showroom consultants through via bid follow-up system and provisional look-books for their clients
Customer Service Representative
Ferguson Enterprises
06.2023 - 12.2023
- Consistently met monthly sales quotas and sold $300,000 worth of products to walk-in customers & general contractors
- Updated customer contracts, coordinated deliveries with logistics, and answered sales calls for general information
- Updated account information to maintain customer records
- Developed strong product knowledge to provide informed recommendations based on individual customer needs
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
Expo/Line Cook
Pinchers
01.2020 - 06.2023
- Accurately read food tickets and prepared & plated dishes per company specifications within acceptable time range.
- Ensured safe working environment to reduce risk of food-borne illnesses, injury, and accidents.
- Maintained clean and sanitary working line.
- Stocked food items on working line as needed.
Graphic Designer
Freelance
01.2019 - 12.2021
- Created design graphics for clients ranging from landing pages, UX/UI concepts for desktop/mobile applications, presentations, branding, and marketing deliverables
- Managed entire processes relating to client interactions, project management, design work, and invoicing.
Education
Some College (No Degree) -
Florida Gulf Coast University
Fort Myers, FLSkills
- Project management tools: Trello & Asana
- Whiteboarding tools: Miro
- CRM: HubSpot & Salesforce
- Design tools: Adobe Creative Cloud & Figma
- Microsoft Office & Google Suite
- Visual Studio for HTML/CSS
Timeline
Showroom Coordinator
Ferguson Enterprises
01.2024 - Current
Customer Service Representative
Ferguson Enterprises
06.2023 - 12.2023
Expo/Line Cook
Pinchers
01.2020 - 06.2023
Graphic Designer
Freelance
01.2019 - 12.2021
Some College (No Degree) -
Florida Gulf Coast University
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