Brandon Gibson
Pittsburgh,PA
Summary
Proven Retail Sales Manager at Autozone with a track record of enhancing customer satisfaction through exceptional service and maintaining rigorous safety standards. Expert in tire maintenance and problem-solving, demonstrating dependability and a flexible schedule. Achieved significant improvements in service quality and efficiency, leveraging skills in preventive maintenance and filter replacement.
Experienced with performing comprehensive vehicle maintenance and oil changes. Utilizes technical skills to ensure vehicle longevity and customer satisfaction. Knowledge of diagnostic tools and maintaining work safety.
Professional with strong experience in fast-paced environments, prepared for FC Associate role. Proven ability to optimize workflows, maintain high standards, and ensure operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Trusted for reliability, effective communication, and problem-solving skills. Proficient in inventory management, logistics coordination, and safety protocols.
Overview
2
2
years of professional experience
Work History
Lube Technician
Midas Auto Repair
02.2024 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed brake system servicing that contributed to increased driver safety as well as reduced wear and tear on the vehicle components.
- Collaborated with team members to complete complex repairs, ensuring high-quality results and customer satisfaction.
FC Associate
Amazon
08.2023 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Kept work areas neat, clean and free from debris.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Retail Sales Manager
Autozone
10.2022 - 02.2024
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
High School Diploma -
South Park Highschool
South Park Township, PA06-2022
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Tire Maintenance Skills
- Battery replacements
- Battery installation
- Tire damage repair
- Tire rotations
- Flexible schedule
- Preventive Maintenance
- Filter replacement mastery
- Warehouse safety
Timeline
Lube Technician
Midas Auto Repair
02.2024 - Current
FC Associate
Amazon
08.2023 - Current
Retail Sales Manager
Autozone
10.2022 - 02.2024
High School Diploma -
South Park Highschool
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