Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Giza

Ely,IA

Summary

Experienced professional adept in conflict resolution and crisis intervention. Known for strong communication skills and attention to detail, effectively managing safety protocols and fostering positive relationships within diverse environments.

Overview

23
23
years of professional experience

Work History

Residential Officer

Iowa Department of Corrections
Ely, IA
11.2024 - Current
  • Assessed potential risks within the residence environment and implemented strategies to minimize them.
  • Coordinated with external agencies such as police departments or social services providers when necessary.
  • Counseled residents facing personal issues or concerns.
  • Investigated complaints from residents and took appropriate action when necessary.
  • Developed comprehensive plans for responding to fire alarms and medical emergencies in an efficient manner.
  • Conducted regular rounds of the premises to ensure safety and security.
  • Established positive relationships with all tenants through friendly conversation and helpful advice.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Maintained high levels of alertness throughout shifts.
  • Searched bags manually to identify prohibited items and contraband.
  • Monitored visitors entering the premises to ensure no prohibited items were brought into the facility.
  • Prepared reports on resident behavior for review by management team.
  • Maintained records of incidents reported by residents or observed by staff members.
  • Assisted with the organization of special events for residents as needed.
  • Inspected living quarters regularly to identify any maintenance needs or health hazards.

Correctional Officer

Iowa Department of Corrections
Coralville, Iowa
07.2008 - 11.2024
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Conducted headcounts to ensure that all inmates were accounted for.

Transportation Security Screener

Department Of Homeland Security, TSA
Cedar Rapids, Iowa
09.2002 - 07.2008
  • Identify prohibited items and dangerous substances in carry-on luggage or other containers.
  • Operate x-ray machines to screen checked baggage for explosives and other contraband materials.
  • Perform security screenings of passengers, baggage, and cargo to ensure compliance with Transportation Security Administration regulations.
  • Respond quickly to emergency situations involving potential threats to safety or security.
  • Follow standard operating procedures for screening passengers and their belongings.
  • Provide support for other members of the security team as needed.
  • Provide assistance to people with disabilities who require special accommodations during the screening process.
  • Ensure that all travelers are aware of TSA rules and regulations regarding travel with restricted items.
  • Interact with passengers and provide customer service as needed.
  • Monitor the entrance and exit points of the security checkpoint area.
  • Remain up-to-date on current TSA policies, procedures, and regulations.
  • Conduct pat-downs and use metal detectors when necessary.
  • Maintained security and safety focus and awareness and adhered to security screening protocols while working in stressful environment with disruptive and angry passengers.
  • Upheld strong customer service standards while completing screenings.
  • Directed passengers clearly for quick movement through security screening process.

Education

Emergency Medical Tech Basic

Kirkwood Community College
Cedar Rapids, IA
03-2001

High School Diploma -

Kennedy
Cedar Rapids, IA
05-2000

Skills

  • Conflict resolution
  • Incident reporting
  • Risk assessment
  • Crisis intervention
  • Typing speed accuracy
  • Communication
  • Customer service
  • De-escalation
  • Incident charting

Timeline

Residential Officer

Iowa Department of Corrections
11.2024 - Current

Correctional Officer

Iowa Department of Corrections
07.2008 - 11.2024

Transportation Security Screener

Department Of Homeland Security, TSA
09.2002 - 07.2008

Emergency Medical Tech Basic

Kirkwood Community College

High School Diploma -

Kennedy

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