Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Glass

Isleton,CA

Summary

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Overview

19
19
years of professional experience

Work History

Resident Community Manager

Sun Garden & Casa Linda Apartments
07.2022 - 07.2025
  • - Collect or adjust rent and security deposits, process payments & manage current resident profiles and accounts.
  • - Investigate complaints and resolve conflicts with current residents.
  • - Plan & oversee rental renovations, vendor appointments, maintenance repairs, and services.
  • - Manage weekly rental activity and budget reports.
  • - Generate new leases and current lease renewals.
  • - Process the bi – weekly payroll.

Leasing Consultant

Lewis Management Companies
11.2019 - 02.2020
  • - Set up and schedule appointments, process new rental applications, payments, and service requests.
  • - Conduct community tours with prospective residents and manage resident profiles and accounts.
  • - Regularly review and update the current resident renewal roll up and generate the new leases.
  • - Provide excellent customer service to all of the new renters, current residents, and vendors on site.

Administrative Leasing Assistant

New Leaf Staffing – SITE Centers Management
04.2019 - 09.2019
  • - Field & answer all incoming calls, emails, and other related inquiries from local tenants, vendors, and customers.
  • - Develop advertising flyers for upcoming events & activities and manage or update the social media account with the monthly newsletters.
  • - Prepare and send out any notifications, organize quarterly sales reports, and manage the petty cash account.

Leasing Consultant

JWilliams Staffing – Casa Grande Apartments
12.2018 - 03.2019
  • - Set up and schedule appointments, process new rental applications, payments, and service requests.
  • - Conduct community tours with prospective residents and manage resident profiles and accounts.

Leasing Consultant

The Boulevard Apartments
07.2006 - 02.2011
  • - Set up and schedule appointments, process new rental applications, payments, and service requests.
  • - Conduct community tours with prospective residents and manage resident profiles and accounts.
  • - Help control office resources on a daily basis.

Education

BankWork$ JVS-SoCal -

Endorsed by CA Bankers Association
Los Angeles, CA
10.2018

B.B.A. - Marketing

Texas State University
08.2005

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Fair housing mandates
  • Maintenance coordination

Accomplishments

  • Castle Management – Ellis Partners Mystery Shop Quarterly Achievement Award: 5X 2022 – 2024.
  • The Boulevard Apartments – Ellis Partners Mystery Shop Quarterly Achievement Award: Sept. 2010.
  • - Received for exceeding sales and service expectations during a secret shopper visit.

Timeline

Resident Community Manager

Sun Garden & Casa Linda Apartments
07.2022 - 07.2025

Leasing Consultant

Lewis Management Companies
11.2019 - 02.2020

Administrative Leasing Assistant

New Leaf Staffing – SITE Centers Management
04.2019 - 09.2019

Leasing Consultant

JWilliams Staffing – Casa Grande Apartments
12.2018 - 03.2019

Leasing Consultant

The Boulevard Apartments
07.2006 - 02.2011

B.B.A. - Marketing

Texas State University

BankWork$ JVS-SoCal -

Endorsed by CA Bankers Association

Similar Profiles

CREATE PROFILE