Brandon Gonzalez
San Antonio
Summary
Adept at leveraging extensive experience in installation, honed at ADT Security and the United States Marine Corps, to enhance operational efficiencies and safety protocols. Skilled in troubleshooting and customer service, I excel in streamlining processes, contributing to significant productivity improvements and customer satisfaction. My background ensures adept management of both technical challenges and client needs.
Professional technician prepared for installation role with solid expertise in system installations, troubleshooting, and maintenance. Proven ability to collaborate within teams, adapt to evolving project needs, and deliver reliable results. Skilled in wiring, fire alarm and carbon monoxide installation, equipment setup, and customer support, with strong focus on efficiency and quality. Known for reliability, adaptability, and results-driven approach.
Certified Installation Technician with background in commercial and residential installations. Outstanding skills working in Safe Haven ADT to install systems, repair equipment and deliver solid customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Installation Technician
ADT Security
11.2023 - Current
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Managed inventory levels effectively, ensuring availability of necessary components for each job assignment.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
- Customized installation plans to meet specific client needs, facilitating smooth transition to new systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Loader Operator
Colorado Materials
09.2022 - 11.2023
- Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
- Performed routine lubricating, fueling and cleaning loaders.
- Enhanced operational efficiency by expertly operating loaders and heavy equipment for timely material handling.
- Ensured site safety by conducting regular equipment inspections and maintenance tasks, reducing downtime incidents.
- Operated bulldozers, backhoes and loaders to excavate, move and load different types of materials.
- Optimized workflow efficiency through effective communication with supervisors and coworkers regarding daily tasks and objectives.
1345 Engineer/ Heavy Equipment Operator
United States Marine Corps
09.2018 - 09.2022
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Developed comprehensive maintenance schedule for critical machinery, and extending equipment lifespan.
- Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
- Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
- Strengthened problem-solving abilities by participating in various military operations and simulated combat scenarios.
- Developed teamwork and leadership skills by completing rigorous Marine Corps basic training.
- Maintained high standards of discipline, punctuality, and personal appearance as part of a professional military organization.
- Increased operational efficiency through proper maintenance, inspection, and repair of assigned gear and equipment following strict guidelines.
- Acquired first aid knowledge and emergency medical skills through comprehensive Combat Lifesaver courses to support fellow Marines in need.
Education
High School Diploma -
Uvalde High School
Uvalde, TX08-2018
Skills
- Power tools operation
- Worksite safety
- Time management
- Customer service
- Troubleshooting skills
- Fire alarm systems
- System configuration
- Inventory management
- Low-voltage systems
- Security and burglar alarms
Certification
- Fire Alarm Technician License (FAL)
- Alarm Systems Installer
- Non-Commissioned Security Officer
Timeline
Installation Technician
ADT Security
11.2023 - Current
Loader Operator
Colorado Materials
09.2022 - 11.2023
1345 Engineer/ Heavy Equipment Operator
United States Marine Corps
09.2018 - 09.2022
High School Diploma -
Uvalde High School
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