Brandon Goss
Tampa
Summary
Dynamic professional with experience in billing and traffic operations. Skilled in effective communication, problem resolution, and strategic planning. Aiming to leverage expertise in business development and data management to drive operational efficiency and improve collection processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Billing Specialist
FedEx Freight
tampa
09.2023 - Current
- Trained new staff on billing procedures and system usage effectively.
- Managed billing inquiries and resolved disputes with clients promptly.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Performed additional duties as assigned by management team.
- Assisted in developing strategies for improving collections processes.
- Provided support to other departments within the organization as needed.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Communicated effectively with clients regarding payment terms and conditions.
Traffic Operations
Busch Gardens
Tampa
02.2020 - 05.2021
- I managed and maintained control of traffic operations where I would work along with my fellow co-workers to funnel cars into their specific lots.
- I worked with groups to clean up and organize the park before park operations occur.
- I managed multiple guests transportation and assessed different situations. I adapted to COVID restrictions as I helped each guest.
Education
Bachelor of Science - Computer And Information Sciences
University of South Florida
Tampa, FL08-2025
Associate of Arts - Computer Science
Pasco-Hernando State College
New Port Richey, FL08.2022
High School Diploma -
Wharton High School
Tampa, FL05.2020
Skills
- Operations Management
- Strategic Planning
- Business Development
- Data Management
- Graphic and Media Design
- MS Office
Certification
- Microsoft Word Certification, 2017-now.
- Microsoft Excel Certification, 2018-now.
- Microsoft PowerPoint Certification, 2018-now.
Timeline
Billing Specialist
FedEx Freight
09.2023 - Current
Traffic Operations
Busch Gardens
02.2020 - 05.2021
Bachelor of Science - Computer And Information Sciences
University of South Florida
Associate of Arts - Computer Science
Pasco-Hernando State College
High School Diploma -
Wharton High School