Experienced Regional Director with a proven track record of leadership and strategic management. Skilled in overseeing operations, driving growth initiatives, and fostering strong relationships with stakeholders. Results-oriented, innovative, and adept at guiding teams to achieve organizational objectives within diverse geographic areas.
Overview
14
14
years of professional experience
Work History
Regional Director (conventional and affordable)
Apartment Management Professionals
Austin, Texas
11.2022 - Current
Conduct monthly performance reviews with Community Directors, setting measurable objectives for each asset.
Negotiate contracts with vendors to ensure competitive pricing for service contracts and make ready costs.
Create programs to incentivize employees throughout the region, resulting in improved morale and productivity.
Host variance and budget training processes for the region to help assist Community Directors with the budget writing process.
Monitor financial performance of individual multifamily assets and identify areas of improvement on a monthly cadence; provide written and verbal coaching to managers on how to improve financial performance.
Analyzed team performance on weekly basis through review of in-depth reports.
Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development; set weekly goals for team members to complete online training courses and I host monthly in person trainings to focus on the development of the Community Directors.
Developed strategic plans for increasing occupancy: increased occupancy from 82% to 92% within one quarter of taking over a new portfolio.
Community Director (conventional)
CWS Apartment Homes, LLC
Austin, TX
06.2018 - 11.2022
Developing and implementing strategies for increasing engagement within the community.
Providing training sessions for staff on topics such as customer service best practices when interacting with members.
Coordinated with outside contractors on projects related to renovations and completed a repositioning of the property.
Multisite Property Manager (conventional)
RPM
Austin, TX
12.2015 - 05.2018
During my tenure with RPM produced the most growth and development for my career, as I started off an Assistant Property Manager and within 6 months was promoted to a Community Manager. My final assignment was a Multisite Community Manager overseeing two properties.
Analyzed market conditions to identify opportunities for improving operational efficiency.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Oversaw daily operations, maintenance, and administration of various properties.
Leasing Consultant (conventional)
Anterra Property Management
Austin, TX
05.2014 - 11.2015
Conducted tours of available apartments, highlighting features and amenities, and provided excellent customer service.
Created advertising campaigns for vacant units using social media and online sources.
Tracked leads using CRM software and followed up with interested leads.
Middle School Teacher
Diocese of Lafayette
Breaux Bridge, Louisiana
08.2010 - 05.2014
Created lesson plans that focused on the development and enrichment of each student.
Taught 6th-8th grade students social studies and humanities.
Utilized various teaching methods, such as lectures, demonstrations, group activities, and hands-on learning.