Managed tenant applications and ensured compliance with occupancy regulations.
Conducted regular inspections to maintain property standards and resident satisfaction.
Assisted residents with lease agreements and answered occupancy-related inquiries.
Maintained accurate records of tenant files and occupancy data using specialized software.
Reviewed rental agreements for compliance with federal housing laws and regulations.
Monitored tenant accounts for late fees and other violations of the terms set forth in the lease agreement.
Verified applicant's information using various sources such as credit bureaus, landlord references, employment verifications.
Conducted annual recertifications for all residents in accordance with HUD regulations.
Coordinated with other departments to process work orders for repairs or renovations to vacant units.
Participated in training sessions related to fair housing law requirements.
Resolved complaints from tenants regarding maintenance issues in a timely manner.
Chef
Gunk Haus Restaurant
Highland
03.2022 - 11.2023
Designed seasonal menus featuring locally sourced ingredients for diverse clientele.
Managed kitchen operations to ensure efficient food preparation and service flow.
Prepared high-quality dishes in accordance with established recipes and standards.
Maintained cleanliness and organization of kitchen equipment and work areas.
Coordinated with front-of-house staff to ensure timely plate delivery and guest satisfaction.
Implemented inventory management practices to minimize waste and optimize resources.
Maintained a clean work environment by adhering to sanitation policies and procedures.
Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Line Cook
Silvia’s
Woodstock
08.2021 - 01.2022
Prepared ingredients by chopping, slicing, and marinating for timely meal service.
Cooked menu items according to recipes, ensuring quality and consistency in flavors.
Maintained cleanliness of workstations and kitchen equipment throughout shifts.
Collaborated with team members to ensure efficient food preparation and service flow.
Assisted in training new cooks on kitchen procedures and safety protocols.
Adapted quickly to changing orders during peak service hours in a fast-paced environment.
Ensured compliance with health and safety regulations in food handling practices.
Prep Cook
Chili’s
Poughkeepsie
10.2020 - 08.2021
Prepared ingredients according to recipes and specifications for menu items.
Maintained cleanliness and organization of kitchen workstations and storage areas.
Monitored food quality and freshness to ensure high standards were met.
Operated kitchen equipment safely, including ovens, grills, and slicers.
Followed safety procedures to handle food and prevent cross-contamination.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Prepped vegetables and ingredients by washing, chopping and dicing.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Line cook/broil cook
Red Robin
Poughkeepsie
03.2019 - 04.2021
Prepared ingredients and menu items following established recipes and standards.
Operated kitchen equipment, ensuring safety and cleanliness at all times.
Collaborated with team members to maintain efficient kitchen workflow during peak hours.
Monitored food quality and presentation to meet restaurant guidelines and customer expectations.
Assisted in training new kitchen staff on cooking techniques and safety protocols.
Ensured compliance with health regulations while handling food products throughout preparation.
Cooked multiple orders simultaneously during busy periods.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Operated fryers and grills according to instructions to maintain safety and food quality.
Line Cook/Prep Cook
Applebee's
Poughkeepsie
06.2018 - 03.2019
Prepared ingredients for cooking following standardized recipes and procedures.
Operated kitchen equipment to cook food items efficiently and safely.
Maintained cleanliness and sanitation standards in the kitchen environment.
Collaborated with team members to ensure timely food preparation and service.
Monitored food quality during cooking to maintain consistency and taste.
Followed health regulations and company policies while handling food products.
Cooked multiple orders simultaneously during busy periods.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Set up workstations with needed ingredients, utensils and cooking equipment.
Communicated effectively with other staff members regarding orders and menu changes.
Cashier/Customer Service
Marist College
Poughkeepsie
02.2018 - 12.2018
Processed customer transactions efficiently at campus dining facilities.
Maintained cash register accuracy and balanced daily drawers.
Handled customer complaints professionally to ensure satisfaction.
Adhered to health and safety standards while handling food items effectively.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Front Desk Supervisor/Night Auditor
Poughkeepsie Inn
Poughkeepsie
09.2016 - 10.2017
Supervising front desk agents
Working closely with the manager to make schedules and staff meetings
Making and cancelling reservations
Checking in and out guests
Doing night audit
Providing great customer service
Team Member
Target
04.2015 - 06.2016
Assisted customers with product inquiries and provided excellent service.
Operated point-of-sale system to process transactions efficiently.
Handled returns and exchanges according to store policies and procedures.
Trained new team members on store policies and customer service standards.
Operated cash registers to process payments from customers.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Security Guard
FJC Security
04.2013 - 04.2014
Monitored premises to prevent theft and unauthorized access.
Patrolled assigned areas to ensure safety and security compliance.
Wrote detailed incident reports for security breaches or disturbances.
Collaborated with local law enforcement during safety investigations.
Maintained surveillance equipment to ensure optimal functionality at all times.
Responded to alarms, emergencies, and disturbances.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Private
United States Army
05.2010 - 09.2010
Served in active duty, engaging in various military assignments.
Coordinated logistical support for missions, ensuring resource availability and readiness.
Developed strategic plans to enhance unit efficiency and operational effectiveness.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed combat life saver training, acquiring skills in emergency medical response.
Education
High School Diploma -
Antigua Girls High
Skills
Program Coordination
Program Development
Budget Management
Stakeholder Engagement
Resource Allocation
Customer Service
Guest Services
Front Desk
Excel
Microsoft Word
PowerPoint
Team Leadership
Leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Food service fit: Crew member, Proficient, 08/01/20, https://share.indeedassessments.com/attempts/9efca1b2309456036addc439a3128de7eed53dc074545cb7
Military Service
US Army Active Duty, United States, Private, 05/01/10, 09/01/10, Combat life saver training
English Program Director, Intervention & Testing Coordinator & Civil Rights & Title IX Coordinator at Hope Chinese Charter SchoolEnglish Program Director, Intervention & Testing Coordinator & Civil Rights & Title IX Coordinator at Hope Chinese Charter School
Program Coordinator II- Performance Coach at South Carolina Department of Social ServicesProgram Coordinator II- Performance Coach at South Carolina Department of Social Services