Brandon Gray
Clover,VA
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
15
15
years of professional experience
Work History
Team Leader
Presto Reynolds
04.2009 - Current
- Created training materials and conducted group trainings on new processes or procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
Skills
- Work Planning
- Overtime Management
- Technical Support
- Cash Handling
- Quality Improvement
- Documentation And Reporting
- Shift Scheduling
- Team Supervision
- Coaching
- Complex Problem-Solving
Timeline
Team Leader
Presto Reynolds
04.2009 - Current