Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Driver
Clardy Transport
Indianapolis, IN
11.2022 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Sales Representative
TQL
Indianapolis, IN
11.2020 - 04.2021
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Retained excellent client satisfaction ratings through outstanding service delivery.
Event Sales and Logistics Coordinator
Maingate
05.2018 - 05.2020
Assist with merchandise sales at major events including WWE, PBR and NHRA Drag Races
Capture sales records on all products sold by downloading hand-held scanners and credit card machines.
Manage employees and sales locations to meet team goals.
Completed all project requirements while exceeding expectations during each event Including the setup of events, management and take down.
Bartender/Server
Cheddars Stratch Kitchen
Bloomington, IN
05.2016 - 05.2018
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Marketing Intern
DistinXion, A Zeller Family Program
Bloomington, IN
08.2017 - 05.2018
Assisted in creating written, video, and image content for marketing channels.
Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Researched interesting and relevant content to capture interest and improve site traffic.
Scheduled social media postings to advertise products and generate site traffic.
Wrote copy for social media posts, promotional emails, and other marketing collateral.
Marketing Intern For IU Athletics
Indiana University
04.2016 - 05.2017
Coordinated successful promotional events, resulting in increased ticket sales and event attendance.
Increased overall brand awareness by collaborating with graphic designers on eye-catching visual assets for advertising campaigns.
Organized and helped prepare materials for onsite and offsite events.
Helped with planning and hosting of marketing events.
Created and managed social media campaigns to increase brand engagement.
Event Services
Indiana University
08.2015 - 05.2016
Assisted in ticket operations, fan guidance, and any other concerns that arose.
Education
Bachelor of Science– Sport Marketing and Management -
Indiana University
01.2018
Skills
Strong multitasking
Liquor, beer, and wine knowledge
Team player
Task Management
Clear and effective communication
Leader
Critical Thinking
Customer service expertise
Highly reliable
Organizer
Attentive
Timeline
Driver
Clardy Transport
11.2022 - Current
Sales Representative
TQL
11.2020 - 04.2021
Event Sales and Logistics Coordinator
Maingate
05.2018 - 05.2020
Marketing Intern
DistinXion, A Zeller Family Program
08.2017 - 05.2018
Bartender/Server
Cheddars Stratch Kitchen
05.2016 - 05.2018
Marketing Intern For IU Athletics
Indiana University
04.2016 - 05.2017
Event Services
Indiana University
08.2015 - 05.2016
Bachelor of Science– Sport Marketing and Management -