Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Adams

Charleston,WV

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Driver

Lyft
04.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Bar Manager

Taps @ Heritage Station
05.2023 - 05.2025
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Closed out cash register and prepared cashier report at close of business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.

Bar Manager

Abraham Restaurants
04.2021 - 05.2023
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Increased revenue with creative marketing initiatives and promotional events.

Education

Cabell Midland High School
Ona, WV

Skills

  • Time management
  • Customer service
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Complex Problem-solving
  • Sales expertise
  • Staff management

Timeline

Driver

Lyft
04.2025 - Current

Bar Manager

Taps @ Heritage Station
05.2023 - 05.2025

Bar Manager

Abraham Restaurants
04.2021 - 05.2023

Cabell Midland High School

Similar Profiles

CREATE PROFILE
Caleb Adams