Brandon Haefele
Port Orange,FL
Summary
Hardworking dependable candidate with strong organizational skills. Successful at managing multiple priorities with a positive attitude. Known for strong focus on teamwork and achieving customer satisfaction. Ability to work under pressure by adapting to new situations and challenges while providing excellent customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
05.2021 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Facilitated clear and effective communication among team members to ensure smooth operations.
Education
Associate of Science - Nursing
Daytona State College
Daytona Beach, FL05-2027
Associate of Arts -
Daytona State College
Daytona Beach, FL05-2025
High School Diploma -
Atlantic High School
Port Orange, FL05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Cash handling
- Teamwork and collaboration
- Multitasking and organization
- Clear communication
- Cleaning and sanitizing
- Taking orders
- Drive-thru operations
- Store opening and closing
Certification
ServSafe Certification (2024)
Timeline
Manager
McDonald's
05.2021 - 01.2025
ServSafe Certification (2024)
Associate of Science - Nursing
Daytona State College
Associate of Arts -
Daytona State College
High School Diploma -
Atlantic High School
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