Brandon Hakola
Portland,OR
Summary
Dynamic Quality Control Manager with a proven track record at Western Integrated Technologies, showcasing expertise in ISO 9001 standards and a knack for enhancing production consistency. Leveraged analytical skills and a positive attitude to develop innovative quality assurance processes, achieving significant improvements in product reliability. Skilled in quality assurance and fostering team collaboration, consistently meeting ambitious project goals.
Overview
8
8
years of professional experience
Work History
Quality Control Manager
Western Integrated Technologies
Portland, OR
10.2019 - Current
- Directed production, performance and quality objectives for hydraulic power units, spanning employee training and supervision, improvement initiatives, safety compliance, equipment maintenance and availability, scheduling and departmental goal attainment.
- Experienced in ISO 9001, UL508A, UL698A, and IPC WHMA-A-620 standards
- Observed customer specifications by monitoring quality control of finished products.
- Handled scheduling procedures for department and directed team members in setting and achieving goals.
- Inspected incoming raw materials shipments for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies as necessary.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
- Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
- Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
Control Panel Assembly Technician
Western Integrated Technologies
Portland, OR
03.2019 - 10.2019
- Built related devices, such as control panels, cables, wire harnesses and junction boxes, in manufacturing environments.
- Interpreted electrical and mechanical schematics, blueprints, and diagrams.
- Tested energized and de-energized circuits, following test procedures, and assisted in specialized test procedures.
- UL508A and UL698A Practices
Field Service/Manufacturing Technician
Western Integrated Technologies
Portland, OR
12.2016 - 03.2019
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Handled telephone support calls to determine issues and provide solutions.
- Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
- Troubleshot problems with equipment, devices or products.
- Practiced safe and hazard-free work environments in line with company standards.
- Assisted engineers in developing, building and testing prototypes for new products.
- Performed annual and preventive system service maintenance.
Warehouse Associate
Western Integrated Technologies
Portland, OR
09.2016 - 12.2016
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Received deliveries, scanned packages and updated orders in internal database.
- Generated warehouse shipping documents, packing lists and invoices.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
Paint/Home Goods/Appliances CSR
Lowes Home Improvement
Eugene, OR
2014 - 2016
- Prepared customer orders by operating paint mixers to blend products available in store, matching colors of samples provided by customers.
- Advised customers on effective selection of paints, primers and finishes to different types of unfinished and previously painted surfaces for optimal color results and maximum durability.
- Engaged with customers to learn about nature and scope of projects and offer input regarding color matching, paint selection and primer or finish options appropriate to objectives.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Maintained department and showroom with neat and orderly displays.
- Greeted customers entering appliance showroom proactively and courteously.
- Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
Lube/Detail Technician
Volkswagen
Eugene, OR
2013 - 2014
- Performed preventive maintenance on vehicles such as changing oil, checking fluids, and replacing filters.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Maintained accurate records of service work performed on each vehicle.
- Verified that all repairs met quality standards before releasing the vehicle to customer.
- Ensured all repair orders were properly completed in a timely manner.
- Cleaned work areas regularly to maintain a safe and organized workspace.
Education
Associate of Arts - Business Management
Lane Community College
Eugene, OR06.2016
High School Diploma -
Roseburg High School
Roseburg, OR06.2011
Skills
- ISO standards
- Certified UL508A MTR
- Quality metrics
- Creating SOP's
- Safety inspections
- Supplier evaluation
- Corrective actions
- Documentation control
- Quality assurance
- Hydraulic Power Unit, Control Panel, Hose Assemblies inspections
- Employee training
- Operation monitoring
- Experienced in MS platforms, Smartsheets, and AutoCAD
- Proficient troubleshooting skills
- Product testing
- knowledgeable understanding of hydraulic and electrical schematics
Hobbies
Hobbies include:
Skateboarding
Rock Climbing
Motorcycles
Snowboarding
Photography
Gardening
References:
Eldon Dehaan-Consultant
Former President & COO
206-920-1252
~
Tim Boose-Retired
Former Quality Control manager
360-907-8067
~
Pj Reyna-MFCP
Hydraulics Account manager
559-417-0741
Timeline
Quality Control Manager
Western Integrated Technologies
10.2019 - Current
Control Panel Assembly Technician
Western Integrated Technologies
03.2019 - 10.2019
Field Service/Manufacturing Technician
Western Integrated Technologies
12.2016 - 03.2019
Warehouse Associate
Western Integrated Technologies
09.2016 - 12.2016
Paint/Home Goods/Appliances CSR
Lowes Home Improvement
2014 - 2016
Lube/Detail Technician
Volkswagen
2013 - 2014
Associate of Arts - Business Management
Lane Community College
High School Diploma -
Roseburg High School
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