Brandon Haller
Ferndale,WA
Summary
Highly driven General Manager, successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
13
13
years of professional experience
Work History
General Manager
Special-T Signs and Graphics
Bellingham, WA
03.2013 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations, including budgeting, scheduling, inventory control, customer service, and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
Sales Associate
Dave's Sports Shop
Lynden, WA
07.2011 - 03.2013
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Education
Bachelor of Arts - Communication Studies,Journalism
Eastern Washington University
Cheney, WA06.2011
Skills
- Sales Team Training
- Strategic account development
- Sales Data Analysis
- Market Research
- New Business Development
- Account Management
- Strategic Business Planning
- Profit and revenue-generating strategies
Timeline
General Manager
Special-T Signs and Graphics
03.2013 - Current
Sales Associate
Dave's Sports Shop
07.2011 - 03.2013
Bachelor of Arts - Communication Studies,Journalism
Eastern Washington University
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