Brandon Hallett
Parker,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Service Manager
Alpine Roofing LTD
08.2024 - Current
- Met with customers and clients to discuss service needs and develop effective and practical solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Negotiated with vendors to secure best prices for parts and supplies from roughly 10 different suppliers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Analyzed service reports to identify areas of improvement.
- Monitored up to 12 service crew members daily.
Roofing Estimator
Choice Construction & Landscaping
05.2024 - 08.2024
- Conduct detailed measurements and assessments of roofs to accurately estimate materials, labor, and project costs for projects costing up to 1 Million Dollars.
- Collaborate with clients, vendors, and contractors to create comprehensive proposals and bids for roofing projects
- Utilize industry knowledge and market trends to provide competitive pricing and ensure profitability for the company
- Manage multiple estimating projects simultaneously, meeting deadlines and delivering accurate estimates
- Continuously improve estimating processes and protocols to enhance efficiency and accuracy in project estimation.
Service Estimator
Supreme Roofing Done Right
01.2024 - 04.2024
- Compiled detailed estimates for service projects, considering materials, labor, and equipment costs
- Communicated effectively with clients to provide accurate and timely estimates for services
- Reviewed project specifications and drawings to identify scope of work and create comprehensive estimates for projects up to 1 Million Dollars
- Collaborated with project managers and vendors to ensure cost-effective solutions and accurate estimates
- Utilized specialized software to generate cost estimates and proposals for service projects.
Service Manager
B&M Roofing
10.2023 - 01.2024
- Led a team of 15 service technicians to consistently meet and exceed performance goals, resulting in a 20% increase in customer satisfaction ratings
- Managed the service department budget, effectively controlling costs and maximizing profitability for the business
- Implemented new processes and procedures to streamline workflow and improve service efficiency.
- Collaborated with cross-functional teams to identify and address customer needs, ensuring a seamless service experience from initial contact to post-service follow-up.
Assistant Project Manager Intern
Cherry Creek School District
08.2022 - 10.2023
- Assisted Project Manager in developing project plans, timelines, and budgets for multiple construction projects simultaneously
- Conducted regular site visits to ensure project progress aligned with established goals and milestones
- Coordinated with cross-functional teams, including architects, engineers, and contractors, to facilitate smooth project execution.
Commercial Roofer
Cherry Creek School District
06.2015 - 10.2023
- Installed and repaired commercial roofing systems, including membrane roofing, metal roofing, and roof coatings
- Conducted inspections to identify roof issues and recommended appropriate solutions to clients.
- Utilized safety equipment and followed OSHA guidelines to maintain safe work environment.
- Collaborated with team members to complete roofing projects on time and within budget.
- Demonstrated strong attention to detail and craftsmanship in all roofing tasks.
Education
Some College (No Degree) - Construction Management
Coursera At Columbia University
OnlineProject Management
Coursera At Online
OnlineSkills
- Bluebeam Bid Preparation
- Attention to Detail
- Cost Estimation
- Blueprint Reading
- Material Takeoffs
- Employee Training and Development
- Service Documentation
- Staff Supervision
- Customer Service Management
- Budget Control
- Estimating and Quoting
Personal Information
Colorado Native and full time family man.
Timeline
Service Manager
Alpine Roofing LTD
08.2024 - Current
Roofing Estimator
Choice Construction & Landscaping
05.2024 - 08.2024
Service Estimator
Supreme Roofing Done Right
01.2024 - 04.2024
Service Manager
B&M Roofing
10.2023 - 01.2024
Assistant Project Manager Intern
Cherry Creek School District
08.2022 - 10.2023
Commercial Roofer
Cherry Creek School District
06.2015 - 10.2023
Some College (No Degree) - Construction Management
Coursera At Columbia University
Project Management
Coursera At Online
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