Motivated liberal arts major with exceptional multitasking abilities and a strong drive for fostering productivity and organization. Implements a focused approach to maintaining collections and prioritizing tasks. Recognized by customers for a personable and approachable demeanor, consistently ensuring a positive experience for all.
Overview
18
18
years of professional experience
Work History
Area Manager
Subway Restaurant
06.2018 - Current
Supervise daily operations, ensure customer satisfaction, and maintain cleanliness and attention to details.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Resolved conflicts promptly to promote positive environment for customers.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Transformed underperforming teams into productive, profitable teams.
Drove revenues and team morale by developing and deploying sales contests.
Supervised various locations, enforcing high-quality standards of operation.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Introduced new methods, practices, and systems to reduce turnaround time.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager of Food Service
Subway SRB INC.
12.2006 - 01.2018
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Tracked food production levels, meal counts, and supply costs.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Oversaw training of more than 10 team members.
Reviewed and approved employee schedules and timesheets.
Youth Minister
Saint Joan of Arc Catholic Church
01.2016 - 06.2016
Provided guidance and direction for youth group ages 11-18 years of age, Built rapport with teenagers and guardians by delivering engaging Sunday school lectures and hosting events for youth ministry members.
Coordinated activities as well as the recruitment, training, and evaluating of volunteers in the Youth Ministry Program
Communicated with the Staff and Church governing board to ensure the program achieved desired results.
Acted as confidant for many young church members to enhance faith and personal growth.
Kept records of youth participation and youth ministry budget.
Utilized excellent organizational and communications skills to coordinate and motivate volunteers.
Maintained social media presence to increase youth participation in Christ-focused activities and events.
Education
Graduated Gloucester High School Academy of Finance -
Associate of Arts - Arts and Science
Rappahannock Community College
Saluda, VA
01.2013
Skills
Order Management
Relationship building and management
Goals and performance
Business development and planning
Operations Management
Volunteer Management
Attention to Detail
Reliability
Time management abilities
Timeline
Area Manager
Subway Restaurant
06.2018 - Current
Youth Minister
Saint Joan of Arc Catholic Church
01.2016 - 06.2016
General Manager of Food Service
Subway SRB INC.
12.2006 - 01.2018
Graduated Gloucester High School Academy of Finance -
Care Management Manager at Eastern Virginia Medical School (Ghent and Portsmouth Family Medicine)Care Management Manager at Eastern Virginia Medical School (Ghent and Portsmouth Family Medicine)