Dynamic General Manager with a proven track record at Clayton Homes, driving year-over-year growth through strategic planning and effective team leadership. Skilled in operations management and relationship building, I foster a culture of continuous improvement, enhancing productivity and employee engagement while consistently meeting performance goals.
Overview
14
14
years of professional experience
Work History
General Manager
Clayton Homes of Williamsburg
Williamsburg, KY
01.2024 - Current
Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
Developed and implemented strategic plans to enhance productivity and operational efficiency.
Managed team performance, providing mentorship and training to improve employee skills.
Analyzed market trends and customer feedback to drive product offerings and service improvements.
Established key performance indicators to monitor operational success and identify areas for growth.
Fostered a positive workplace culture, enhancing employee engagement and retention rates.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Collaborated with cross-functional teams to align business goals and drive project execution.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Sales Professional
Clayton Homes Of Corbin
Corbin, KY
05.2014 - 03.2021
Built and maintained relationships with clients to drive business.
Executed sales strategies to achieve quarterly revenue targets.
Developed product knowledge to address customer inquiries effectively.
Analyzed market trends to identify new sales opportunities and adjust tactics accordingly.
Assisted in creating marketing materials that aligned with brand messaging and promotions.
Built strong relationships with customers through personalized service, enhancing client loyalty.
Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
Reached performance objectives and helped over 200 families achieve their dream of home ownership while generating over $3,000,000 of profit for the company.
Negotiated prices, terms of sales and service agreements.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Front Line Staff
Appalachia Childrens Home
Barbourville, KY
12.2012 - 05.2014
Provided direct support to children in residential care, ensuring safety and emotional well-being.
Facilitated daily activities and structured routines to promote engagement and development.
Collaborated with multidisciplinary teams to create individualized care plans for residents.
Monitored behavioral progress, documenting observations to inform treatment strategies.
Implemented conflict resolution techniques, fostering a positive environment among residents.
Organized recreational programs that encouraged teamwork, social skills, and personal growth.
Pitcher
Lincoln Saltdogs
Lincoln, NE
05.2012 - 08.2012
Collaborated with coaching staff to create personalized training plans for optimal results.
Improved overall pitching skills by analyzing and refining individual techniques.