Brandon Helton
Wylie,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about supporting patients in achieving their desired health outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hearing Instrument Specialist
Hearing Lab Technologies
03.2023 - Current
- Tested hearing with complete audiological examinations.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Improved patient satisfaction by providing personalized hearing solutions and counseling.
- Enhanced client relationships through clear communication and empathetic listening to their concerns.
Hearing Instrument Specialist
Miracle-Ear
07.2021 - 03.2023
- Tested hearing with complete audiological examinations.
- Educated clients about how to properly use, maintain and store devices.
- Used marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- File insurance claims and explain benefits to patients.
Supervisor
Hollywood Feed
05.2018 - 07.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Food and Beverage Manager
Residence Inn Marriott
10.2016 - 05.2018
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
Education
Bachelor of Science - Speech-Language Pathology And Audiology
University of North Texas
Denton, TX05.2021
Skills
- Hearing Aid Verification
- Hearing aid maintenance
- Pure Tone Audiometry
- Patient Care
- Documentation skills
- Recordkeeping requirements
- Interpersonal Skills
- Analytical Thinking
- Professionalism
- Customer Support
- Time management abilities
- Problem-solving aptitude
Certification
- Licensed Fitter/Dispenser of Hearing Instruments
Timeline
Hearing Instrument Specialist
Hearing Lab Technologies
03.2023 - Current
Hearing Instrument Specialist
Miracle-Ear
07.2021 - 03.2023
Supervisor
Hollywood Feed
05.2018 - 07.2021
Food and Beverage Manager
Residence Inn Marriott
10.2016 - 05.2018
Bachelor of Science - Speech-Language Pathology And Audiology
University of North Texas
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