Brandon Hernandez-Leon
Hearne,TX
Summary
Upcoming Texas A&M graduate with practical IT experience, specializing in technical support and project collaboration. Skilled in troubleshooting software and hardware issues, analyzing data to support IT initiatives, and contributing to the successful execution of technology projects. Strong communicator prepared to deliver high system performance and drive productivity in dynamic tech environments.
Overview
4
4
years of professional experience
Work History
IT Intern
Texas A&M University
01.2024 - Current
- Help manage IT inventory, track hardware and software assets, ensure accurate records, and assist with asset procurement and decommissioning processes
- Analyze data from various sources to extract meaningful insights and trends and understand the context behind the data and its implications
- Provided technical assistance to staff and clients, resolving issues related to software, hardware, and network systems
- Participated in the development and execution of IT projects, collaborating with senior staff to meet project milestones and deliverables
Package Handler Trainer
FedEx Ground
07.2021 - 12.2023
- Assist management in making recommendations for appropriate staff that can initiate and deliver change
- Interpreted and taught new hires to understand work orders for increased productivity
- Communicated with employees effectively, delivering positive and constructive feedback with clarity and fairness
- Devised goals for operational success and designed appropriate training to achieve them
Hardware Technician
Reynolds And Reynolds
04.2023 - 08.2023
- Provide technical support for hardware-related issues, offering solutions to ensure minimal downtime and optimal performance
- Install and configure new hardware, including computers, servers, printers, and network devices and ensure all hardware is compatible with existing systems and meets the organization's requirements
- Keep detailed records of installations, repairs, maintenance schedules, and inventory changes by documenting procedures and create user guides as necessary
Package Handler
FedEx Ground
05.2020 - 07.2021
- Used hand-held scanners and physical logs to accurately track item movements
- Assembled, sealed and loaded packages into correct trucks
- Followed verbal and written instructions to properly move and ship products
Education
Bachelor of Science - Technology Management, Minor in Business
Texas A&M University
College Station, TXSkills
- Microsoft Office Suite
- Linux/UNIX Environments
- SQL and Database Management
- Active Directory
- Hardware/Software Troubleshooting
- HTML and Basic Web Design
Timeline
IT Intern
Texas A&M University
01.2024 - Current
Hardware Technician
Reynolds And Reynolds
04.2023 - 08.2023
Package Handler Trainer
FedEx Ground
07.2021 - 12.2023
Package Handler
FedEx Ground
05.2020 - 07.2021
Bachelor of Science - Technology Management, Minor in Business
Texas A&M University
Similar Profiles
Kimberly GoddardKimberly Goddard
Standardized Patient and PETA at Texas A&M UniversityStandardized Patient and PETA at Texas A&M University
Kelly McMinnKelly McMinn
Undergraduate Research Assistant at Texas A&M UniversityUndergraduate Research Assistant at Texas A&M University
Hannah Grace PustkaHannah Grace Pustka
Student Driver at Texas A&M UniversityStudent Driver at Texas A&M University
David CortezDavid Cortez
Senior HVAC Service Technician at Texas A&M UniversitySenior HVAC Service Technician at Texas A&M University
Dylan GandyDylan Gandy
Truck Driver/Receiving Supervisor at RuffinosTruck Driver/Receiving Supervisor at Ruffinos